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Fantastic app to use alongside Shopify. The support is exceptional - easily 10/10 whenever I’ve needed help.
The chat function is great for resolving smaller issues quickly, and when I wasn’t able to fix something myself, Stephen stepped in and had everything up and running within a few hours.
Overall, an excellent service. Highly recommended.
Boost.ai has been very helpful for our project. Their team responded quickly and supported us in resolving multiple issues efficiently. They were professional, knowledgeable, and easy to work with throughout the process. Thanks to their assistance, everything is now running smoothly. Highly recommend their service for anyone looking for reliable support and effective solutions.
Hi The Kaftan Company team,
We're glad to hear everything is running smoothly again. Resolving issues efficiently across a long-running store is what our support team is built for.
Four years in, it means a lot to still be a reliable part of your setup. If you ever need help optimizing your search or filtering experience further, we're always here.
Boost team
I would like to sincerely thank the Boost Support team for their outstanding assistance.
They were extremely helpful and professional throughout the entire process, and they successfully resolved the issues we were facing. Their support made a significant difference to our store operations.
The team was patient, responsive, and knowledgeable, making the whole experience smooth and efficient. I truly appreciate the effort they put in to ensure everything worked perfectly.
Highly recommended to anyone looking for a reliable and effective solution. Definitely worth using their product and support service!
It's our pleasure that the Boost team could resolve the issues efficiently and keep your store operations running smoothly. We'll pass the kind words along to the support team. Looking forward to supporting you for many more years ahead. Cheers to three years and more with JUMBO COMPUTER SUPPLIES!
We've been using Boost for quite a few years. While it is robust it's clear that this thing is held together by some bubble gum and masking tape. ANY CHANGE you want to make is THEME specific and you have to get a developer involved or their team. Want to block a page from appearing in the search results? BOOST has to change that manually. Want to automate things and use something like Launchpad to push a campaign theme live? YOU CAN'T. You'll have to enforce a code freeze, dupe the theme, get BOOST involved, and then manually switch it when it comes time for the campaign. They will have you in a timing and process chokehold. Look elsewhere because I know we are.
This is a very useful app to improve your store's search and filter functionality. A couple of features I need are not available but Oliver from the tech team has tried his best to figure out a workaround for me. Though there is a thing I need is still missing, which is showing images of product variants based on more than one filtering option. The customer support is great and I look forward to when this feature is developed.
Hi Bendigo Pottery team,
Great to hear Boost is helping improve your search and filtering experience — that's exactly what we aim for.
Thanks for taking the time to share such detailed feedback. Glad Oliver was able to support with a workaround — we know how important flexible filtering is, especially when it comes to displaying product variants.
The feature you mentioned around showing images based on multiple filtering options is something we're actively exploring, so your feedback is really valuable here.
If you're open to it, we'd love to keep you in the loop as this develops and make sure it fits your use case.
Thanks again for your support — it means a lot.
Boost team
We encountered a bug with a part of our website that was powered by Boost AI. We reached out to customer service and got some very helpful guidance from the AI chat bot about things we could do on our end to help resolve the issue. After taking all those steps and still experiencing the issue, we followed up with the chat bot and were put in touch with the development team for personalized technical support. They promptly resolved the issue in a duplicate of our theme so that we could test and approve before applying the change to our live site. Very responsive and friendly customer support!
Hi MUTTS team,
Reliable, high-performance search and filtering keep shoppers moving. Therefore, we always make sure it's resolved as quickly as possible when something breaks.
It’s great to hear how you worked through the issue with our AI chat and then connected with the dev team for a deeper fix. Reproducing the bug in a duplicate theme before pushing live is how we aim to minimize risk while keeping your storefront running smoothly.
Appreciate you calling out the team's responsiveness. We’re always here to make sure your search and discovery experience stays fast, accurate, and fully optimized.
Boost team
We’ve had a great experience using Boost AI across our e-commerce sites.
What really stands out is the support team. They are consistently responsive, knowledgeable, and genuinely helpful in resolving issues or guiding us through more complex setups. It makes a big difference knowing we can rely on them when needed.
Dear Montreal Lighting & Hardware team
Great to hear that Boost is delivering across your eCommerce sites and that the team has been able to support you with those more advanced configurations. That combination of flexible search, filtering, and hands-on guidance is exactly what we aim for as brands scale.
If there’s anything we can improve to make this a 5-star experience, feel free to reach out via live chat in your app dashboard. We’re here whenever you need us to keep everything running smoothly and optimized.
Boost team
The filter worked fine for our needs - and we spent hours / days of time getting everything perfect on our two websites - and then a few months later they massively increase the monthly subscription fees that made the app not value for money - so we moved elsewhere. Sure there are commercial decisions behind this - but it's very frustrating as a small ecomm brand to waste time like this - especially when the cost was going to be 4x originally planned for
Hi StringKing Team,
We appreciate your time to provide us feedback!
We understand your concerns about pricing. To clarify, the base plan price has not changed. The increase occurred because your product count exceeded your current plan's limits, which required an upgrade.
At the time, we reached out to discuss possible solutions and followed up twice but didn't hear back from you. Our goal has always been to support you and find a workable arrangement as your needs evolved.
If you're open to it, we'd still be happy to review your case and explore a suitable option based on your current setup.
Kind regards,
Boost Team
Clearer.io BOOST has been outstanding value for money. We compared it with a much larger rival, and BOOST delivered the same core functionality and offering at nearly a third of the price. The platform is responsive, runs smoothly, and has been easy and intuitive for our team to use from day one. What has really set it apart, though, is the support from the Clearer.io team. They have been proactive with ideas, highly responsive, and genuinely feel invested in helping our company succeed. It is rare to find a system that combines affordability, performance, and such a strong partnership approach.
Hi Starbuy Australia team
Affordability without compromise on performance or support is exactly the position we've built Boost and all the clearer.io apps around, and it means a lot to hear it validated so clearly. The partnership approach you mentioned isn't incidental; our team genuinely invests in understanding each merchant's goals, not just resolving tickets. Glad it's been felt from day one. Plenty more ahead.
The Boost team
Boost AI Search & Filter is a brilliant app, would never go elsewhere for filter apps, so much functionally built in and easy to use right from the start! What makes Boost stand out further is there support team are exceptional with quick responses and helping with any issues or slight layout tweeks we needed!
Hi KickBack Shoes team,
Powerful search and filtering that just works out of the box is exactly what we aim to deliver. Great to hear it’s been easy to use from day one and has continued to support your store for nearly 2 years.
We're glad the built-in functionality and flexibility have made a difference for your setup, and that our support team could jump in quickly to help with those layout tweaks when needed. This is the kind of hands-on optimization we want every merchant to experience.
Appreciate you sticking with Boost and growing with us
Boost team