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Super happy with this app! The search function works well on our store and customers use it all the time. We had a small issue recently and they were incredibly responsive and fixed it within hours. Amazing customer service!
Can't recommend this app enough. Does exactly what it needs to do, with applying "and" criteria with multiple filter options, instead of Shopify's native "or" filtering.
And the support team are super helpful, helping us often with custom integrations and design updates, and are always quick to respond.
Hi DuoBootsGBP team,
Thank you for sharing your thought! We're thrilled to hear that your experience with us has been positive and look forward to our ongoing collaboration!
Let us know if we can help you in any way.
Cheers,
Boost team
I usually don't write reviews but honestly BoostCommerce has one of THE BEST customer service teams I've experienced (as a non-technical developer marketing professional). We haven't launched yet but ran into 3 issues (due to my store being in traditional Chinese, having a few products with no pricing aka "free", etc.) and they've fixed all the issues within 1-5 days (5 days because one of the issues was pretty tricky). So I gotta say, THANK YOU SO MUCH GUYS. I was resigned to learning coding and doing it myself but then you guys are lifesavers!!
Hello,
Our heart fills with joy to know that our work has satisfied your needs! Our dedicated staff would like to send their thanks to you for sharing your beloved thoughts about our service. We cherish every kind words that you have given us! That is a wonderful gift to us! Thank you once again and we wish you all the best!
Sincerely,
BoostCommerce team
Support was almost instantaneous! John got back to me within minutes. There is just one small thing that bugs me about the app. Maybe you guys could improve the way to manually set tag filters? It would be great to be able to just paste in comma separate values rather than manually check of radio buttons. Ither than that super happy with the support and the app!
Hello,
Thank you so much for this valuable feedback. We greatly appreciate learning of your high praise, especially John! We’re committed to bringing positive experiences to our customers and your suggestion definitely helps us to stay on the right track.
As always, if there is anything we can ever help you out with, please do let us know.
All the best,
Boost team
I would give 100 stars.
Absolute amazing support.
Quick turnaround. Customized to my themes look.
And the app works seamlessly.
I use this app to organize products by category. It would be better if there was the possibility of organizing the products in diferent ways.
Hello there,
Thank you for your feedback!
It is crucial to us that you are completely satisfied. We would like to understand more about your request for organizing the products in different ways. We have sent a follow-up email regarding this.
We hope to hear from you soon!
Boost Team
This app has helped us tremendously make searching our products that much easier for customers. Support were fantastic at implementing a few minor design styling changes we requested and always prompt in replying.
BEST APP AND BEST CUSTOMER SERVICE
This app is a must-have if you have a lot of products. Very easy to use and implement. It looks great in our template and most importantly IT WORKS.
Customer service is outstanding. They are very responsive and helped us customize the app to our specific needs.
*UPDATE*
They've added even more amazing features like icons and swatches in the filter menu that make our small business website stand up to the big boys. Love love love this app!!! Worth every penny and then some.
Awesome app and support. We're very satisfied with boost commerce solving advanced filtering very nice. The support team are answering fast and have helped with custom stuff like meta fields and mobile filter settings for better conversion.