Omtaler (1 943)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
6. februar 2024

Great features, great support team, anything you can't figure out on your own, team makes sure they help you

HELM:VNTG
Serbia
Rundt 18 timer bruker appen
23. mai 2020

We required different filtering on different collections, using metafields. One support ticket later and a small customization fee and we were up and running. We had one problem after we published the theme, on a Friday night...at 8pm...on Memorial Day weekend... and I thought for sure we'd have to turn it off...but they responded instantly to my help request and fixed it! Great app, great service.

Jazz Night School
USA
3 dager bruker appen
Boost Commerce svarte 27. mai 2020

Hello,

Thank you so much for this great 5-star review. We're happy to hear you are enjoying the app and our customer support team is hitting the mark. We really appreciate you being our customer and helping to share the word about us. We’re here for you anytime :)

Warm regards,
Boost Team

5. juli 2019

I can't find my words. Absolutely great app and unbelievably patient and quick support. They helped with several changes to the app to match my theme. This is truly a shop owner's dream app. Worth every dime and more. Highly recommended!

Bocane
Romania
3 dager bruker appen
Redigert 29. mai 2020

Customer service at its best. Im at a very early stage building my site and played around with quiet a few filter apps. Using an external theme I had to ask for support to integrate the app and I was pessimistic due to I was still in trial period.
However the team has been taking care of my change request and solved all issues within 24 hours.
Their customer service quality should be inspiring for all entrepeneurs and business owners.
If you dont believe it, give it a try.
I have meanwhile subscribed to the app and look forward to work with them in future.
I like the app design and functions most and from what I have experienced so far its working extremely well. Can´t say there is anything I dont like at this point.

B2Bworkplace
Tyskland
3 dager bruker appen
Boost Commerce svarte 31. mai 2020

Hello,

Thank you for taking the time to leave us an amazing review and for letting us know that you have a great experience while using our app.

Your kind words are our source of strength to continue to serve and deliver our best work to our customers. Since our team always accompanies your site, please feel free to email us should any else concern pops up.

Best regards,
Boost Team

27. august 2020

The filter functionality is very versatile and and customizable. Very powerful combined with metafields. The support team is very reactive and solution oriented. Exactly what I expect as a Shopify Partner Agency.

L'Arbre à Café
Frankrike
3 dager bruker appen
Boost Commerce svarte 28. august 2020

Hello,

Thank you for taking the time to write about your experience!

We couldn’t be happier that our app and service provided you with a pleasant experience. We will be sharing your feedback amongst our team.

Again, feel free to reach out to us should there is anything we can make to make it more awesome.

All the best,
Boost team

30. mars 2024

Please dont use this this literally ruined my shopify code after uninstalling also it made so much mess literally i created again from scratch

Stelth
India
17 minutter bruker appen
Boost Commerce svarte 1. april 2024

Hi Stelth team,

Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered while using our app.

As we haven't had a chance to be informed about this issue from you yet, we appreciate you bringing it to our attention. We have reached out to you via email to assist you in getting your store up and running with our app.

Please allow us to clarify that during the initial installation, the app automatically applies to your duplicated theme, not your live theme. This allows our customers to test the app's features and customize the layout on the duplicate theme without affecting the live theme.

We have also provided step-by-step instructions in our Help Center page in case you decide to uninstall the app. This will help you remove any remaining app code and prevent potential bugs.

Our team is dedicated to providing prompt assistance and maintaining transparency throughout the process.

We eagerly await your feedback and would greatly appreciate it if you consider giving our app another chance.

Kind regards,
Boost team

18. september 2018

Thanks for the great support! Fast, Friendly and very effective! By the way, the app is great and it is a real upgrade to my store!

Cloud9 Crafts
Nederland
3 dager bruker appen
Redigert 14. desember 2022

We have had our Shopify store with the original Theme for several years. We have become very familiar with the app we use and are good with the style and functionality. Our Theme however shares a common issue with all themes which is that none come out of the box with everything you need. Therefore we use several apps to compensate for & enhance the product.

We stumbled across the BOOST Filter & Search App a few days ago and instantly recognized this was something we have needed for a long time. While our original theme offered a vast array of easy-to-maintain options, our customers often struggle with it. This BOOST App working in conjunction with our existing menu will solve that problem beyond my wildest wish. The BOOST support team has been readily available to assist with all questions and concerns.

If your theme is currently lacking this functionality, I would bet you wished it did. I also would suggest you at least test-drive this app especially before going through all the pain of changing to another Theme.

We will soon have another great reason to touch base with customers and prospects. That is to tell them about the new greatly enhanced Search, Sort, & Filter features on our Web Site.

Good Luck & Best Regards from our PAM Distributing Shopify Store team.

PAM Distributing Co
USA
3 dager bruker appen
Boost Commerce svarte 15. desember 2022

Hi team,

Thank you for your wonderful compliment. We are delighted to hear that you have had such a great experience using our app features!

Your compliment will encourage our team to keep doing what they are doing and even to amaze you more in the soon future. Next time you have any further inquiries, share them with us. We do hope to see you around.

Wishing you continued success,
Boost team

29. mai 2020

Good app what we are looking for, the filter was not on the right spot buy the support desk has fixt it right away.

Van der Zwart Jewelz
Nederland
3 dager bruker appen
24. oktober 2022

Default sorting options don't work so the app pushed all my sold out products to the top of all my collections and killed my conversion. There's no live chat, just an email function replying within 24 hours. Deleted.

Nantwich Cheese
Storbritannia
2 dager bruker appen
Boost Commerce svarte 24. oktober 2022

Dear Customer,

Thank you so much for your feedback.

We are truly sorry to hear that you did not have the best experience with our service, but we would like to have the chance to revert this.
We have been trying to contact you over the phone through the number found in your store contact section, but we weren't able to so far.
We also sent you an e-mail regarding this issue, so you can reach us back through it and let us know if you have a specific phone number you would like us to reach to.

We would appreciate the opportunity to check this for you and resolve it as soon as possible. Your kind collaboration will be highly appreciated.

Sincerely,
Boost Team