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Pricing does not match what you see on Shopify. Also their website does not show pricing at all you cannot estimate the price before you are up and running.
we ended up paying 149usd a month, and thats not even the PLUS plan, only essential
Hi Packyard Team,
Thank you for sharing your feedback. We appreciate your input and apologize for any confusion regarding our pricing structure.
To provide clarity, our app offers several pricing packages - Basic, Essential, and Professional. The details of these packages, including the specific features and benefits, are clearly outlined on our pricing page at https://boostcommerce.net/pages/pricing. The link is also available in the Shopify App Store.
Based on our review, your Shopify store is currently using our Essential regular plan, which is priced at $149 per month for 7,500 products. The Essential plan includes all the features of the Basic plan, as well as advanced functionalities such as AI-Powered Product Search, AI-Powered Recommendation, Collection Merchandising, and 90-day Analytics.
It's important to note that our app does not automatically charge customers. The subscription can only be made by customers on their subscription page, where transparent and specific pricing for each package of your store, along with detailed descriptions, are available for your review and approval.
We understand that the pricing structure may have been a concern for you. Our team has followed up via email to address this issue. Please feel free to respond to our email, and we will work promptly to resolve any questions or problems you may have.
Thank you again for using our app. We value your feedback and are committed to improving your experience.
Kind regards,
Boost team
I'm only using the Instant Search features, but this app works perfectly for what I needed. Very reasonably priced, and allows a ton of customization. The support has been great as well. I needed a few tweaks to get it displaying properly with my theme on mobile, and their team took care of it very promptly. And they were able to answer all of my questions about configuring the settings in the app. Very fast and helpful responses. Thanks guys!
Amazing Customer Support! The team behind Boost AI Search & Filter goes above and beyond to assist users. Jack, in particular, has been incredibly helpful throughout my experience. He's always there to lend a hand and ensure that users get the most out of the app. Whenever I encountered an issue, the developer promptly responded and provided clear instructions to resolve it. Their dedication to customer satisfaction is truly commendable!
Great app and great support team that solve any issue (if possible) quicly! thanks
The app is easy to use and configure. The support team is very helpful too when answering queries.
Boost has improved our site search immensely. We have been able to roll out filters with little to know engineering lift. Also, product recs are easy to set up. Customer service is fabulous as well.
Excelent app. Easy to use and great option for clothing stores.
We have faced issue on collection page infinite loading and its been 2 days we are trying to contact the app support to get this solved but unfortunately the support reply is too slow and the issue is still there. Using paid app and not getting proper support is lacking from their end
Hi Ellie Junior team,
Thank you for your feedback!
We understand the importance of providing timely support and sincerely apologize for any inconvenience caused.
We have successfully resolved the infinite loading issue within the same day and have also responded to your email. However, it seems the notification email was sent to the registered store email address, which may have caused a misunderstanding. We have now resent the response to the email address you provided. Please review our response at your earliest convenience and let us know if you need any further support, we are always here to assist you!
Kind regards,
Boost team
Wonderful customer service. We had a template customisation request and they instantly did the modification to suit our needs!
I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!