Boost AI Search & Filter , 1 864 recenzje

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4,7
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  • 95% ocen to oceny z 5 gwiazdkami
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18 maj 2019

I have hundreds of products and variations, for so long I have been trying to find an app which allows fully customisable filters and was easy to use, finally I have found one. Not only can you filter by exactly the features that you want, colour, style, material (anything that you want as you can simply tag products) the design of the filter is also customisable. I had a lot of questions/requests and the team here were fantastic. They reply quickly and did a LOT of work in order to get the filter working exactly how I wanted it to. So many app designers simply tell you "oh this is just how our app works" whereas BoostCommerce went the extra mile and made a lot of tweaks for me! 10/10 and highly recommend. If you have a lot of products this app is well worth the money!

Hurtig Lane
Hiszpania
4 dni korzystania z aplikacji
4 maj 2020

Best App ever, fast response, easy to use, clean and powerful design, I'd like to give it 5 stars.

Red Mansion
Kanada
4 dni korzystania z aplikacji
Edytowano 21 marzec 2022

We installed in 2021 and had major issues - app removed half the products from our store one day, and a few weeks later the app crashed (taking our collections with it). So we uninstalled. But the Boost team has since then set-up a second server to prevent crashes, and the missing products issue has not re-occured (although it is important to click 'Sync' on the app after re-arranging products in collections or else they disappear). The Boost team has been really responsive and taken very good care of us. Five stars for support! We love the functionality of the app - that we can decide by which tags the products are filtered. However it does make our collections 1-2 seconds slower to load. So long-term we are seeking a native-code solution - it seems crazy to take the risks of an external app just to filter products on our site. But until then this is the best solution we've found.

jiminy eco-toys
Irlandia
4 miesiące korzystania z aplikacji
Boost Commerce odpowiedział(a) 15 grudzień 2021

Dear our valued customer,

Thank you for your kind collaboration! Our team has been seamlessly trying to assist with all your concerns and we are happy to know they're all resolved now.

Regarding the missing products issue, we hope we have earned your understanding that Shopify confirmed there's no evidence it's resulted from our app and our app also does not have the permission in any data changing on your site.

Besides, for your concern on the site loading today, our team has made some changes to improve the speed and thank you for letting us know it could help your site load faster.

As always, our team is here to support you with any inquiries/concerns you have! We wish to make your experience even more awesome at Boost in the years to come!

Wishing you continued success,
Boost Team

Edytowano 12 czerwiec 2020

I am very happy with this app, the support is immediately and they are very friendly. I recommend this app that works amazingly in my template

Thanks

lagaleriaonline.co
Kolumbia
4 dni korzystania z aplikacji
Boost Commerce odpowiedział(a) 10 czerwiec 2020

Hello there,

We are so glad that we have been able to sort out all of your requests!

Thank you so much for the review revise to reflect your experience with us!

We keep our support around the clock so if you have any further questions, please drop us an email via support@boostcommerce.net!

Best regards,
Boost team

27 październik 2020

I wanted to create different filters for each of my collections, and this app made it possible! I needed support from their team to customize a few aspects and they were really prompt to help me in this regard. If I could, I would give it 6 stars :D

Mousse Café, coopérative de solidarité
Kanada
4 dni korzystania z aplikacji
Boost Commerce odpowiedział(a) 8 listopad 2020

Hello there,

It's great to learn that you feel pleased with our ability of creating different filter trees for different collections. Here's hoping that you will give a try on our other in-app advanced settings and will feel happy with them, too. Do reach out to us for any suggestions or queries.

Again, thanks for your trust, we're thankful for an amazing customer like you.

Boost team

23 maj 2020

We required different filtering on different collections, using metafields. One support ticket later and a small customization fee and we were up and running. We had one problem after we published the theme, on a Friday night...at 8pm...on Memorial Day weekend... and I thought for sure we'd have to turn it off...but they responded instantly to my help request and fixed it! Great app, great service.

Jazz Night School
Stany Zjednoczone
3 dni korzystania z aplikacji
Boost Commerce odpowiedział(a) 27 maj 2020

Hello,

Thank you so much for this great 5-star review. We're happy to hear you are enjoying the app and our customer support team is hitting the mark. We really appreciate you being our customer and helping to share the word about us. We’re here for you anytime :)

Warm regards,
Boost Team

5 lipiec 2019

I can't find my words. Absolutely great app and unbelievably patient and quick support. They helped with several changes to the app to match my theme. This is truly a shop owner's dream app. Worth every dime and more. Highly recommended!

Bocane
Rumunia
3 dni korzystania z aplikacji
Edytowano 29 maj 2020

Customer service at its best. Im at a very early stage building my site and played around with quiet a few filter apps. Using an external theme I had to ask for support to integrate the app and I was pessimistic due to I was still in trial period.
However the team has been taking care of my change request and solved all issues within 24 hours.
Their customer service quality should be inspiring for all entrepeneurs and business owners.
If you dont believe it, give it a try.
I have meanwhile subscribed to the app and look forward to work with them in future.
I like the app design and functions most and from what I have experienced so far its working extremely well. Can´t say there is anything I dont like at this point.

B2Bworkplace
Niemcy
3 dni korzystania z aplikacji
Boost Commerce odpowiedział(a) 31 maj 2020

Hello,

Thank you for taking the time to leave us an amazing review and for letting us know that you have a great experience while using our app.

Your kind words are our source of strength to continue to serve and deliver our best work to our customers. Since our team always accompanies your site, please feel free to email us should any else concern pops up.

Best regards,
Boost Team

27 sierpień 2020

The filter functionality is very versatile and and customizable. Very powerful combined with metafields. The support team is very reactive and solution oriented. Exactly what I expect as a Shopify Partner Agency.

L'Arbre à Café
Francja
3 dni korzystania z aplikacji
Boost Commerce odpowiedział(a) 28 sierpień 2020

Hello,

Thank you for taking the time to write about your experience!

We couldn’t be happier that our app and service provided you with a pleasant experience. We will be sharing your feedback amongst our team.

Again, feel free to reach out to us should there is anything we can make to make it more awesome.

All the best,
Boost team

20 czerwiec 2019

Worst app, I have used on the store. This app does not support multi currency. The search and filter results dont change currency. Contacted support and gave them access to my store for them to edit. Nothing happened, emailed on numerous occassions, with no reply. Would not recommend.

Goodwin Smith
Wielka Brytania
3 miesiące korzystania z aplikacji
Boost Commerce odpowiedział(a) 20 czerwiec 2019

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

We'd communicated before and fixed the problem, so I'm assuming there must be a glitch in communication. We have been working hard and assure that our app can now support the Shopify Multi Currencies very well.

We've also been reaching out to you many times via email since then yet we haven't received any further feedback from you. Could you please kindly check your inbox so we could assist you further regarding this feature? Please also check your spam folder just in case all emails went there.

At BoostCommerce we'd want nothing more than to have our app work flawlessly for merchants and give you the best support service we can. We would love to make things right if you give us another chance.

All the best!