Recenzje (1 967)
Zawęź
-
Według oceny
Excellent app with lots of features. We've used it to create custom dimensions filtering for our catalog of wood slabs and lumber. The support and customer service is nothing short of superb. Very responsive and thorough in answering any questions.
Hi team,
Your love for our app and the service is indeed the best prize that we are all striving for. Thank you so much!
We did enjoy the precious time collaborating with you as well and hope to make it even more awesome in the years to come. Your satisfaction has always been our huge encouragement to improve every day.
We are around here anytime you need assistance.
All the best to you,
Boost Team
This is exactly the kind of filter app I needed. I had a different one downloaded originally which could only filter by sending the user to a new collection every time, which was not what I wanted. This one lets you filter in the collection page you arrived on, which is so much more user-friendly. The customer support is brilliant, they helped me install the code snippets as my theme wasn't a standard free Shopify one, and got it done within a few days which is amazing. Super easy to use and there are lots of help documents and videos to guide you through it. Couldn't recommend this app more.
Marvellous support. Almost instant reply. Very intuitive instruction by Will D. Keep on rocking guys!
The best filter and search app we've used. The design looks great and the search bar on the collection page is exactly what we needed for this store and something not all apps provide. The customer support is great. Dona was incredibly patient and informative in clarifying several points for us. The one improvement we might suggest is bulk uploading data via a csv. file. We couldn't find a help article on this so we assume this is not yet provided. This is the only improvement we could suggest. Luckily we did not need that function for this store and so overall we're very happy and appreciative of this fantastic app and the support provided. Would highly recommend.
Hi Vintage Wholesale UK team,
It is such an honor and with great pleasure that we learn about the positive impact that our app has brought to your business. Thank you so much for taking the time to write this amazing review! With your compliment, we know that our hard work has paid off and Dona is a true gem in our team.
Regarding your suggestion about bulk uploading data via a CSV file, we appreciate you and allow us to share that we actually do support transferring the filter trees and merged values from one store to another. In addition, our app allows you to export your synonyms and make changes to the CSV file, after that, you can import the updated CSV file into the app's admin, our team has also sent you the Help Center guide that we had prepared for our customers. We hope it is helpful in case you may need to use this feature.
As always, please don't hesitate to reach out to us if there is anything else we can ever help you out with, we are only a message away.
Wishing you continued success!
Boost Team
The folks at Product Filter & Search are super attentive and helpful. On a few occasions, I've had to reach out to them in order to get an issue resolved. Each time they have responded promptly, and resolved the issue right away. The app is easy to use and helpful. Highly recommend this app and BoostCommerce!
Excellent and quick communication when needing support, Lia was extremely helpful. Would definitely recommend this app.
App itself is the closest you'll get to the big guys with high functionality and speed. It may not be plug and play depending on your theme but they offer amazing support. Had a lot of issues working with my base theme but Max and Tony patiently worked to get the app working.
If I were to nitpick, I wish you could use duplicate filter types per collection. As far as I know, you can only use something like a tag or item type filter once when you might want multiple of the same to help organize your products. But that may be a shopify limitation.
Also while it was not an issue for us, their great service tended to work overnight (pacific time zone). So we'd ask for a fix one morning, wait overnight and usually got a reponse by the next morning except weekends. So if you're in a giant rush, it might not work but I'd say most apps don't respond immediately either.
De app heeft een eenvoudig en duidelijk dashboard, waardoor je met gemak complexe filters in kan stellen. Wij wilden nog wat aanvullende aanpassingen om te zorgen dat de app aan onze behoeften voldeed. Verschillende medewerkers van Boost hebben ons daarbij geholpen en zij hebben onze wensen toegepast in hun app en de code van ons thema. Een top app, met een nog betere service!
Hi there,
We're thrilled to hear that you're enjoying our app and that we could help your growing business. Here at Boost, we always put the satisfaction of wonderful customers like you as a top priority. So glad our effort lives up to your expectation.
As always, we're happy and available to help you anytime you need us!
Wishing you continued success,
Boost Team
I'm sure that every negative star review didn't test this app/plugin properly or contacted the customer service. This is one of my favorite working apps with a convenient and easy interface. The plugin works and looks great on every template and the customer service is the best. Special thanks to John whom helped us with this huge problem caused by several apps. Only he was the one that gave 110% and fixed the issue.
Hi there,
Thank you for your wonderful compliment! We are delighted to hear that you had such a great experience interacting with our customer support team as well as our app has served you well!
We completely understand how rewarding it can feel when your issue is solved promptly by John- one of our diligent staff.
Your compliment will provide them with great encouragement to keep doing what they are doing. Next time you have any further inquiries or issues, share them with us. We hope to see you around.
Wishing you continued success
Boost team
This app has flexible functionality and the customer support is great. Very prompt and willing to assist in resolving bugs and applying customisations.
Hi there,
We are thankful for such wonderful compliments. We have tried our best to meet your needs and feel glad to know that our work was recognized.
Please feel free to reach us if you happen to have any inquiries, we are always here for you.
All the best to you,
Boost Team