Boost AI Search & Filter , 1.840 avaliações
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I installed this app about three weeks ago as we built our custom Shopify store for a jewelry gallery. We needed to submit several tickets for assistance in overcoming a couple obstacles because of our requirements. The team at Boost Commercial is (was) absolutely awesome at assisting and taking the time to understand the issues / challenges.
I highly recommend working with this group to enhance your application with their filtering solution.
BUYER BEWARE! Pricing moved up 300% without any change in service. Straight out of the predatory playbook!
Dear valued customer,
The price you mentioned is our premium plan for the Shopify Plus stores with high traffic and requires the fastest API response time. We have set up our dedicated premium infrastructure/servers for the premium plan to serve that purpose.
We have sent you the email regarding this matter and we are looking forward to hearing from you.
All the best,
Boost Team
Easy to setup with lots of options. Customer support have been very helpful and have made changes I have enquired about! Very helpful. Would recommend.
Hello there,
We really appreciate you taking the time to share your feedback with our app and services.
Feedback like yours has elated us as our efforts in providing an excellent support has been recognized.
We are always here for you whenever you need our assistance.
With gratitude,
Boost Team
Tengo un problema con la app ya la cancele y la quite de mi tienda y me siguen llegando cargos a mi tarjeta después que la cancele ..... ojala me puedan ayudar saludos
Hello there,
We are sorry that the billing caused a confusion to you, which led to this unpleasant experience.
As we have discussed, the bill was generated because there were a few usage days before the uninstallation date. As if we could optimize it somehow, we would definitely do that; unfortunately, we do not have the control over the payment process since it is managed by Shopify.
Still, gladly that we were able to fully refund the bill to your store.
We would love to win you back and provide you a much better experience in the near future.
Regards,
Boost Team
Even though is a great app itself the way it works mest up big time with other pricing apps like wholesaler pricing or customer pricing apps
Fantastic app. Has made my website look 10x better and easier to use. There were some extra things I wanted done and the team at BoostCommerce sorted it out quickly and for a very reasonable price. Thanks so much guys!!
We used this app to add different types of filtering options to allow our customers to quickly find a product set they are more interested in! We had some issues with the integration and their support team was super quick to get back and resolve within 24 hours!
The app works well and the support is fast and great. The only negative is there's no synonym function, which is pretty important for my business and improving our user experience. When they add synonym control, then I'll upgrade to a 5 star.
Hello,
We appreciate you taking time to follow up this feature. As we fully acknowledge how the synonym does sound helpful to the customer once it's launched. Our team's work is ongoing to build and enhance this feature. We will try to get it released within this quarter along with other advanced ones. Please stay tuned with us!
Livia from BoostCommerce
This app is really great in terms of the flexibility it gives to manage the filters and how they will look. And still if you want some customization, the support team is there for you!
Just one thing that I personally didn't like was the requirement to press the "Sync" button every time we make changes to any product in order to show those changes on the front-end. There should be an auto-sync option.
But apart from that, definitely recommend this app.
Hello,
Thank you for sharing your concern with us!
Basically, you don't have to manually sync every time you make changes to any product because the sync between our system and Shopify is automatic via a Quick Sync process.
By default, the process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be a little bit delayed if there are a lot of updates (like thousands) in the queue.
Our representative already reached out to you via email to explain further on this concern. May you please check it?
All the best,
Boost team
The app is great, very professional looking and easy to set-up. The customer service is very efficient and helpful, they always work to your requirements. Probably the best app we have purchased, highly recommend.