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Hola buen día, utilice su app y lamentablemente la quite y ahora no se quita de mi tema, me pueden ayudar por favor ya que tiene un funcionamiento diferente desde que la desinstale. Sin embargo me ayudaron en todo momento y resolvieron mi problema. muchas gracias
Hi there,
Thank you for sharing your feedback with us and apologize if your experience was unpleasant.
We have just sent you an email to ask for your kind collaboration so we could investigate more this issue with you and explain further your concerns.
We really hope to be able to amend this for you.
Looking forward to hearing from you.
All the best,
Boost team
This app distorted the loading of products for all my iPhone-users. The code was very much hidden and after deletion, uneasy to detect that this was the problem.
Dear valued customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're truly sorry that you are experiencing some issues with our app and we would like to apologize for any discomfort this brought you.
We want you to know that we're here to support you.
With your kind cooperation, we are investigating this issue and will try to figure out the best solution in earning back the flawless performance on your site.
In addition, please let us know should you have any other questions, we are always around here happy to help.
Warmest of regards,
Boost Team
Not easy to setup the look are just as terrible as most other filters and the price is too high, Beside that the theme look was totally ruined by using the theme it should add something not add a little and remove a lot.
нет бесплатного плана, хотя пишут что есть. Очень дорого за простой фильтр, 7500 товаров 89 долларов и это просто за фильтр
Dear valued customer,
Thanks for your feedback, We understand your frustration and we appreciate you bringing this to our attention.
We are truly sorry to hear that you did not have the best experience with our service and would like to have the opportunity to make it right.
Our representative has just contacted you via your registered email so please help us check it and feel free to reply to us through that email so we can assist you further.
We really appreciate your help and your feedback.
Sincerely,
Boost Team
Like all the others absolutely terrible, countless hours of fixing all the problems this app has caused with the theme, collection pages and more. Not worth the hassle much better search apps out there.
Hi Embrace Sports Team,
Thank you so much for taking the time to provide us with feedback.
We are terribly sorry to hear you have faced such issues with our app.
Unfortunately, we didn't have a chance to sort out these issues for you as we have not received any support requests from you yet. However, we are willing to help you overcome these problems so we have contacted you via email offering our assistance.
We are looking forward to your reply and will be happy if you decide to give our app a go again.
All the best,
Boost Team
They helped us with the support. Good app. Would recommend them. Can be customized on need basis. The got back to within time when we had a small issue.
Dear valued customer,
Thank you for your kind collaboration to help us fix the issue!
It is crucial to us that you are completely satisfied. If there is anything else we can do to make your site even better, please feel free to share with us. We are always around and happy to assist you anytime.
All the best,
Boost Team
Destroyed all shop theme. Be careful don't use it because then you will pay developers to return everything back
Hello team Rock-n-Walls team,
We hope you are doing well! We apologize that your initial experience with our app was not up to your expectations.
However, we are determined to fix this and ensure your satisfaction. Our experts already had a plan to set up the app seamlessly on your duplicate theme, so you can relax knowing everything is taken care of and just review later.
Therefore, kindly help us to check the email so we can proceed, then you can leave it to us.
Best regards,
Boost team
After an initial disappointing experience (and, therefore, a 1-star review here), the team quickly contacted me to configure everything. I have to say they have worked fast and diligently until my filters were set up, with fast response times and changing things again and again as required. I'm more than happy to update my review to 5-stars and recommend this app to any merchants in need of product filters. Thanks!
Hi Frank,
We really appreciate your understanding and thank you for giving us the chance to configure the issues and correct them for you. Your kind words keep us motivated, and we will be able to continue our duty to deliver best quality customer service.
Please don't hesitate to reach out should you have any other questions. We all look forward to seeing your continued success.
All the best,
Boost Team
Amazing App! Amazing Support! The app did everything I needed it to and the support gave it that extra "BOOST" to make it extra special for us! I can't compliment their app and support team enough, they truly wnet above and beyond. Speed, quality, attention to detail, that's how I would best describe their support. THANKS SO MUCH!
Hello,
Thank you for giving us this proverbial pat on the back, you made our day! We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Cheers,
Boost Team
The app itself is great and will allow displaying very effective filters. However, I'm not writing this review to talk about the app features which are visible in the description but to talk about the customer support.
I cannot recommend these guys enough. They have developed a custom solution for my store which has helped a great deal, their responses are quick and professional and they are always willing to help. If you have any doubts about paying for this app, I can tell you, just the support itself makes it worth investing. Thanks a lot, Tony.