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Fantastic support! Along with a great app, the development team are on point with their customer service
This app really did the job for us for a few years.
We're primarily a secondhand shop. We have a big inventory with lots of variation in items so the filtering ability of this app made it easier for our customers to find what they want in large collections.
It's all gone a bit wrong us for with it recently though. The newer version of the app has some nice touches (like infinite scroll) but it also forces you into using their product grid in collections. You can't 'just' have the filters
If you've got a custom font on the site, it won't work.
If, like us, you are using a different image size to the ones they offer you'll have trouble
if you were making amends to the product grid and cards yourself in the code, that ability has now gone
I really think there should be an ability to just use the filters or to revert to the old style of the app. The new version is overreaching in what we want it to do and as a result we'll have to transition to a new app. We don't really want to do that and it's , shame because the filtering (i.e. what we got it for) is PERFECT for our use case.
It's just a shame that the developers have decided that merchants will always want to use their collection product grid settings.
Hi Shop for Shelter team,
Thank you for bringing the issue you encountered with our app to our attention. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it. We're glad you're satisfied with the solution provided.
If you have any further concerns or need assistance, please do not hesitate to contact us. We value your feedback and remain committed to providing you with the best possible user experience.
We genuinely appreciate your kind collaboration!
Boost team
I used this app to help filter our broad range of products. Tony was extremely helpful and quick when we contacted looking to change a few features. Would highly recommend.
best support ever. really helpful and fast. app is good, any issues and they are on hand to fix straight away.
App is great. The support was even better. Had some questions - answered quickly and helped me get this to a place where it worked with my brands unique customizations. Had follow up request and AGAIN got quick support that solved my problem.
The filter works perfectly and we can't say enough about the customer service! They are super quick to respond and fix any issues!
We have a pretty complicated website with so many products to be filtered. This is the ONLY app that can handle properly the filters. If you have troubles or specific problem like us ask for support (Miguel is the top!); they will help you to find the solution. Just buy and install!
Customer service representative, Lia, has been helpful and fast in responding.
It's a pity that the app is not able to search my landing pages' contents as they are inputted via another app. However, they try their best to solve the problem together with my web developer. Kudos to their responsiveness and efforts!
Hi there,
We would like to thank you for your generous review!
We are proud that Lia has done a great job assisting you with the requirements. We try our best to meet your expectations and feel overjoyed to learn this feedback. Your words definitely make our diligent work worthwhile.
It is unfortunate that we are unable to help you achieve the landing page content search but we appreciate your kind understanding about this.
Once again thank you for choosing us and for your willingness to share!
Wishing you continued success,
Boost Team
The Boost support team were very patient in sorting out some design issues I had after upgrading to Boost version 2. It was all sorted to my satisfaction. Good job!
Filter works well. Easily customisable for each collection.
Great support team, helped me modify the search feature to fit the design of my website in a fast and professional manner. Highly recommend this for people with less coding knowledge because of the support team, who are willing to help.