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Boost has improved the front end usability and given a more professional look to our collection pages. We're now able to filter items correctly and with a lot more ease and efficiency. Support has fixed any issue or request both properly and quickly.
Hi team,
Thank you for your feedback! We pride ourselves in giving the best experience to our merchants and we feel overjoyed that you enjoy that much!
Please don’t hesitate to reach out to us if you have any further concerns. We are around here to assist.
All the best,
Boost team
Great app, great support ! Love to work with them with our 3 online stores. Keep up the good work guys !
Great functionality and fantastic customer support. Especially the filters work just wonderfully, with great customisation options. Fits really nicely with our lay-out and the customer support does a great job to further enhance the experience.
This review isn't just about the app itself, it's the support. The team there is incredible. The app is fantastic, it may take a few times to get it all working, but they'll resolve your issues in NO TIME! I had to pleasure to work with Henry Ph from the support team, thank you Henry!
Hello,
Thank you so much for your lovely review! We're so glad to hear that Henry was able to help out!
As an honor of being a part of your dream, we're so excited to watch your business grow. Our support team is around if you need anything!
All the best,
Boost team
Works very good and fast. May be the price for the bigger plans could be less. Anyway, we use this app and stay satisfied.
This app is really easy to customize! We've only been using it on the website for a few weeks, and it just works like a charm.
This app allows me to use filters on my store without costing my firstborn child! It's affordable, the customer service is quick and very helpful! It's a great app and a benefit to my store.
Fantastic support and help! We have some customizations with the collection page and aren't able to really edit that JS, so they were able to help us out to configure their filters and search app to work perfectly the way we need it to. Super great, Tony, Lucy, Michael, and the entire team!
I don't know if I'm the only one facing this, but this is not an app for any business looking to schedule product availability. It stops Shopify from publishing the products on time and it didn't allow products to show if you manually published them from backend. There's a lag time of around 10minutes. Once i deleted the app my products showed up immediately. Had to deal with angry customers that camped for the launch that faced the delay. Deleted the app but the filters won't go away, I had to delete the assets manually from the code
UPDATE:
We would like to explain the main mechanism of our app. For filtering and searching, the product's data must be synced from Shopify to our Search Engine for processing.
We have developed both auto and manual solutions for this sync process. The auto process is triggered by a Change Detector system every 10 minutes for checking and updating the changes (that's why you see the lag time of 10 minutes as you have described). The Change Detector is triggered faster in shorter intervals for the premium plans.
Besides that, we also have the manual trigger system in our Admin app - the Sync Now button. For the changes that you would like to quickly update, you can always go to the Admin app and click on that button. Based on your store sync log, we found that the changes are updated quickly, it only took 7-10 seconds to reflect the changes.
We have sent an email with additional information for your reference,
Thank you and we hope we can work together on your store.
Best regards,
Boost team
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Dear Valued Customer,
Thank you for taking the time and giving us your feedback.
We are very sorry to hear you did not have a great experience. We have just sent you an email with additional information. Would you please check it?
We really hope to be able to fix this for you.
All the best,
Boost team
The features are extremely useful and detailed. For example in the filter you can have a filter inside a filter to give you an extremely sophisticated filter solving all your filter needs in case of a huge and variety full catalogue. Moreover the search is intuitive and covers almost everything. They give you a ton of other small features like infinite scroll, sorting according to availability, not showing the products out of stock and more. All this with a very smooth and easy to use interface and excellent excellent customer support. Livia was amazing ! I did not write excellent twice by mistake, these guys are actually that goood :) - Nitish, team TheBTclub
Hi Nitish,
It is such an honor and our pleasure to know the positive impact that our app has brought to your business. Thank you so much for taking the time to provide feedback!
With your compliment, we know that our hard work has been paid off, especially Livia. This is our source of strength to continue to serve and deliver our best work to our customers. Since our team always accompanies your site, please feel free to email us should any else concern come up.
Warm regards,
Boost Team