Boost AI Search & Filter , 1 843 recensioner
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After an initial disappointing experience (and, therefore, a 1-star review here), the team quickly contacted me to configure everything. I have to say they have worked fast and diligently until my filters were set up, with fast response times and changing things again and again as required. I'm more than happy to update my review to 5-stars and recommend this app to any merchants in need of product filters. Thanks!
Hi Frank,
We really appreciate your understanding and thank you for giving us the chance to configure the issues and correct them for you. Your kind words keep us motivated, and we will be able to continue our duty to deliver best quality customer service.
Please don't hesitate to reach out should you have any other questions. We all look forward to seeing your continued success.
All the best,
Boost Team
This is the best product filter app out there! I have tried others, but they weren't as good as this one. It provides the ability to have many filters in a category (unlike others that create collections associated to tags -which means you can only have one filter per category-), and it does it by changing the url (which is nice when sending links or bookmarking pages), instead of doing some Javascript trickery. I had a hard time setting it up, but the support team was quick to respond and did it for me. The internal menu however is clear and easy to understand. I highly recommend it!
Thank you for a quality app!
The app itself is great and will allow displaying very effective filters. However, I'm not writing this review to talk about the app features which are visible in the description but to talk about the customer support.
I cannot recommend these guys enough. They have developed a custom solution for my store which has helped a great deal, their responses are quick and professional and they are always willing to help. If you have any doubts about paying for this app, I can tell you, just the support itself makes it worth investing. Thanks a lot, Tony.
Amazing App! Amazing Support! The app did everything I needed it to and the support gave it that extra "BOOST" to make it extra special for us! I can't compliment their app and support team enough, they truly wnet above and beyond. Speed, quality, attention to detail, that's how I would best describe their support. THANKS SO MUCH!
Hello,
Thank you for giving us this proverbial pat on the back, you made our day! We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Cheers,
Boost Team
Hi Sentya Candle team,
We are sincerely sorry if you have not had a great experience while working with our app. We are here to amend that!
Upon reviewing our system, we noticed that you installed and uninstalled our app within 30 minutes on Jan 6, 2024, and at that time, we could see that the store only had 1 product.
Additionally, we have not received any support requests or reports of issues from you regarding the app. We value your feedback and would appreciate the opportunity to assist you in getting your store up and running smoothly with our app.
We have already sent you a follow-up email and would like to schedule a call with you to discuss your experience in more detail.
Kind regards,
Boost team