Recensioner (1 947)
Förfina
-
Efter omdömen
Best customer service ever. Fast support and super helpfull employees.
If you need a good way to filter your products this app is the right one.
Terrible Terrible app!!!!! I don't write reviews often and feel the need to express how disappointed i am with this app. I do not remember installing this app and discovered i am being charged a fee each month. I uninstalled the app and wrote to the developers asking why i am being charged a fee. I have received no reply and i am still being charged. Be very careful with this app. I am very very disappointed by this app and the customer service.
Hello Avalonia Team,
Thank you for your feedback. It appears that there might have been some misunderstanding along the way. Allow us to clarify.
It's important to note that the installation and subscription processes are carried out and approved on your end, as we do not possess the authorization or access to approve any charges from your store. We also checked the amount of activities of your usage and they indeed appeared.
When we initially received your email regarding the charged fee, our support agent promptly responded but it seems like it got lost in your mailbox. We also sent a couple more emails in the hope that they could reach you well this time. Could you please kindly check?
Our commitment is to provide prompt assistance to all our customers, and transparency remains a core value for us. Should you have any additional queries or require further clarification, please do not hesitate to reach out. We are always available for continued communication.
Warm regards,
Boost Team
We're using this app for the last few years, and support is always fast and reliable. Thank you Dona and Marcel!
Hi team,
Your love for our app and the service is indeed the best prize that we are all striving for. We really appreciate it!
We completely understand how rewarding it can feel when your concern is solved promptly by our team, especially by Dona and Marcel - our diligent staff. Your compliment will provide them with great encouragement to keep doing what they are doing.
We are around here anytime you need assistance.
Boost Team
Very useful app to do filtered searches, with filter tree categories etc.
Good support and they're quick to fix any issues arising
Hi Lusitas team,
We'd like to express our heartfelt appreciation for your kind words. It's a real honor to know our speedy and thoughtful service has resulted in a great experience for you. Thank you for choosing and trusting us as your partner in your journey. As always, just drop us a line if there is anything we can do to assist you.
Wishing you continued success,
Boost Team
Excellent customer service. Had a question and received support straight away. Highly recommend having this app if you have a range of products and sizes.
These guys are amazing! They solved all my problems and the app works perfectly now!!! Thank you so much!!!
Great support in setting up the app in our store. Nice clean look and interface on both desktop and mobile.
Extremely helpful customer service. Prompt replies with easy to understand visuals to resolve questions in a timely manner.
The app is great, but the service you receive it actually quite good. Not only do they actually answer their emails, but they do offer great support. You cannot go wrong with their product.
I use this APP to help filter and search Home Plans on 3 different Shopify sites. While it works as advertised it is Very hard to make any changes to the Landing Pages. It adds a TON of JavaScript and CSS to the pages. And it is the leading issue all 3 sites have with performance. It slows the Landing pages down a lot. It does Filter & Search well, but there is a performance and flexibility trade off.
Dear valued customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're sorry that you are experiencing some issues with our app and we would like to apologize for any discomfort this brought you. We want you to know that we're here to support you.
With your kind cooperation, we are investigating this issue and will try to figure out the best solution in earning back the flawless performance on your site.
In addition, please let us know should you have any other questions, we are always around here happy to help.
Warmest of regards,
Boost Team