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Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.
unistalled app and now my products dont show Fix my site!
Hi Aden Jewelry Team,
Thank you for providing us with feedback. We sincerely apologize for any inconvenience caused.
We'd like to share that upon uninstalling the app, all Boost widgets and the core app embed - Boost Core (New) - will automatically be removed from the theme where they were added. You simply need to re-enable your theme's original product grid, collection banner, and search results, as these elements might have been hidden while using our widget.
We can see your site is now displaying the products properly. Additionally, we have sent a follow-up email to offer further assistance if needed. Could you please check your inbox?
Thank you once again for using our app. We eagerly await your response.
Best regards,
Boost Team
The best of the best, in all cases : features, pricing, support etc. Recommending!
TERRIBLE SUPPORT. Their "live" chat is a joke...their response is slow or not at all to email. FOUR REQUESTS to try and solve a simple issue and it's still not resolved. Inability to respond or solve issues even after providing video and screenshots. Clearly their support is overseas as when they do respond it's in the middle of the night here in the U.S. DO NOT USE!!!!!
Maybe now they'll respond. this is what you get when paying them over $200 a month?!
Hi The Light Shop Team,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you did not have a great experience.
Upon reviewing our records, it appears that our support agents promptly responded to all of your concerns within 24 hours. However, we have not received any feedback from you since then.
We understand that our previous emails may have been overlooked or filtered into your spam or promotions folder, which might explain the lack of communication.
We want to assure you that we are fully committed to providing reliable support to all our users. To address your concerns more effectively, our team has sent a new follow-up email to ensure we can assist you further. Could you kindly check your inbox and spam folder?
We are looking forward to hearing from you soon.
Best regards,
The Boost Team
The support is some of the best I have ever experienced from a platform. Any issue you have is resolved within 24 hours. The platform itself is great as well.
Great app and even greater customer service. The Boost team really listens and responds swiftly. Their product(s) keeps evolving too, staying one step ahead of what is possible within Shopify natively. Great partner for providing your customers with next level Search, collections and filtering. Have been using Boost for years and continue to be excited about the app and where it seems to be going.
Lia helped me instantly! She resolved the issue straight away and her instructions were very clear and simple. Her response time was really quick as well. A great experience overall!
L'application fonctionne très bien et si un problème survient , vous pouvez toujours contacter le service d'assistance. L'équipe d'assistance est toujours heureuse de vous aider.
We have been using Boost AI Search and Discovery for some months now and we are very impressed with its features and performance. We love the visual merchandising tools that let us control how products are displayed and ranked. The custom product filter is also very flexible and easy to use. It works well with any theme and allows us to create unlimited filter options based on tags, metafields, variants, ... The analytics dashboard is also very insightful and shows us how customers are using the search and filter features. Customer service is always there to help us. We highly recommend this app to anyone who wants to improve their store's search and discovery experience.
Team us quick and responsive to our questions, needs! We've enjoyed working with them for a number of years now.