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So far they are trying their best to add it perfectly in our website. The cool thing is they are trying. Hopefully it will work soon or maybe another week or two I dont know..I dont blame them as its also other apps issues that every app has its own database, to speak with each other starts to get tricky
Hi there,
Thank you for taking the time to leave us a review. I'm sorry to hear that there is an inconvenience bothered you.
With your kind cooperation, we found out the issue is about an integration we have never supported before. Though the 3rd party app hasn't been ready for the integration discussion, we have manually made it settled down just for you. We informed you the result via email but since then, haven't received any further feedback from you yet. May you kindly follow up on the thread and let us know the update from your side? We would love to hear that.
All the best!
Fantastic customer support! I'm in the process of implementing the app now and I've had to reach out to get a few tweaks made and their customer support has been incredibly responsive and helpful. Not to mention the app does exactly what I expected and is very easy to use.
Great app! Great Support! App works as described and when I needed some minor adjustments, Oliver from the support team was quick to respond and answer any questions I had. Definitely Recommend!
Hi there,
Thank you so much for sharing your experience with our app!
We are grateful that our team could be of service to your business. Oliver would surely be happy to know that you have highly rated his support! Your generous words keep our teams motivated and help us continue to deliver great support seamlessly.
We are here anytime you need.
All the best,
Boost Team
The app is working fine and the developers are very responsive. They customized the shop and make it very faster in terms of usability and search.
Hi there,
Thank you for your kind words!
We are thrilled to know that the feature and the service provided brings you a pleasant experience. Your encouragement has inspired the entire team to work harder, and we will undoubtedly continue delivering more awesome performances.
As always, if we can do anything else to help you, we'd love to know.
All the best,
Boost Team
After now trying the app for a good 2 weeks I have come to really enjoy the app, at the beginning there were some challenges setting up but Tony's customer service was extremely quick and helpful, he also explained more in depth as to how the app works and why there were some limitations due to how Shopify collections are setup.
I give the app a 5 for customer service and overall 4 just because we had some hiccups during setup but everything was fixed.
Simple to use with great features, the support team were quick and really helped with a few questions and tweaks.
Boost Commerce provided us with the most valued support. Very efficient response rate. The app has everything I could ask for with seamless installation. Would highly recommended.
This app impacted all of my products appearing in my store. While adding products I always view my store and noticed some were missing. I decided to delete the app only to discover my store did not revert to the original settings. I do not recommend this app because of the possibility of having missing products,
Hello,
Thank you for sharing. I'm sorry to hear that you encountered issues while using our app.
Actually, we have the "Sync Now" function to let you trigger manually from the app admin page. We have just enhanced it far better with the Quick Sync feature so any inconvenience should not be reoccurred now.
We assure that we have no intention to keep our code in your site after uninstallation as we commit strictly to the privacy policy and secure data. Also, we always send an instruction email to revert setup and remove all our elements.
Thank for trying our app and please let us know if there's anything else we can help!
This app really helped make our website more professional looking. As I was using it, I had a couple questions and Rianne, Lina, and Vance went above and beyond to help me. Their customer service is AMAZING and they respond in a timely manner. I am very pleased.
Hi there,
We feel grateful for your generous words. Happy to know your team and you have loved using our app and put your trust in it!
Please feel free to reach us if you happen to have any inquiries, we are always here for you.
Kindest regards,
Boost team
I used this App to create a filter by size sidebar for my lingerie store. I love it so far and it took me only an hour to set it up and go live. I used to get a lot of Customer queries to find if items are in stock in certain sizes and now all i get is "when will you have this item in my size"...The support is great, the gentleman called Marcel gave me top notch service and was constantly checking if my issue is resolved.
Hi there,
Thank you for the brilliant review! We always love hearing what you think about our app and our team.
It's awesome to know that you are satisfied with our support, especially from Marcel. We feel super lucky to have him being with us.
Please keep reaching out to us if there is anything else we can ever help you out with, we are only a message away.
Wishing you and your business continued success!
Boost team