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Hi Sentya Candle team,
We are sincerely sorry if you have not had a great experience while working with our app. We are here to amend that!
Upon reviewing our system, we noticed that you installed and uninstalled our app within 30 minutes on Jan 6, 2024, and at that time, we could see that the store only had 1 product.
Additionally, we have not received any support requests or reports of issues from you regarding the app. We value your feedback and would appreciate the opportunity to assist you in getting your store up and running smoothly with our app.
We have already sent you a follow-up email and would like to schedule a call with you to discuss your experience in more detail.
Kind regards,
Boost team
Hi TRIZAL Team,
Thank you so much for taking the time to leave us the review.
We are sorry for any inconvenience caused while using our app.
Since you have yet to provide us with any information about the issue you were having, we didn't have a chance to sort it out. Our team has sent you an email, kindly help us check and reach back to the email to provide us with more about your concern.
We are looking forward to your reply and will be happy if you decide to give our app a go again.
All the best,
Boost Team