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Seri was great and helped me find a solution to my problem, quickly and easily. very happy with service
First, Boost is a great app that gives us everything we were looking for regarding collection and search pages. The product recommendations are also a great feature. The native integration is fast and easy to setup and customize. Second, Boost customer service has been stellar! They are always quick to respond and ready to help in any way possible. I highly recommend them to any one, large or small shops alike.
Friendly & Helpful
Thank you, LITKO Game Accessories team! We're happy to hear that you found our support helpful. We're always here to assist you whenever you need us.
Great functions and great support from the staff!
Thank you, Rumbos team! We’re pleased to know that you find the app’s functions valuable and appreciate the support from our team. Your feedback means a lot to us!
I had an excellent experience with the customer service provided by Billie. I received timely assistance and was sent the necessary instructions to complete my installation successfully. The follow-up to ensure I completed the steps correctly was much appreciated.
This level of service is often talked about but rarely seen. Billie was kind and professional throughout the entire process. Highly recommend!
I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails.
This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores.
Username: viwary@outlook.com
Hi valuable partner,
Thank you for sharing your concerns with us. We understand your situation and appreciate your efforts as an affiliate partner.
However, as we responded via emails and our chat platform; after reviewing your account, we found that you currently have 1 active referral only. According to our affiliate policy [https://boostcommerce.firstpromoter.com/], which requires a minimum of 3 active referrals for payout, your account doesn’t yet meet the threshold for commission disbursement.
While we must adhere to this policy to ensure fairness across all our partnerships, please know that your commission will be processed as soon as the required criteria are met.
We hope this clarifies the situation. Thank you for your understanding and continued partnership.
Best regards,
Boost team
Very good app, support is fantastic, had an issue with translations but they logged in and fixed it really quickly.
Dear Wheels Motorcycles team,Thank you for the 5-star rating! It's great to know that we were able to quickly resolve the translation issue for you. Your positive feedback is greatly appreciated!
Customer service is very helpful and resolves issues and requests quickly.
Thank you, Dermalogica Suomi team, for your kind feedback! We're pleased to hear that our customer service has been quick to resolve your issues and requests. We’re here to support you whenever needed!
super nice app and fast responds from the support team.
I recommend everyone to use this cool app
Dear SORABI team,
We’re delighted to hear that you find the app useful and our support team responsive. Your recommendation is greatly appreciated, and we’re always here to ensure you have the best experience possible!
Perfect.
Customer service is very enjoyable, and make customization as we want. Thank you very much Will
Thank you, DOUCI team! We're happy to hear that you've had a great experience with our customer service, and that Will was able to customize the app to your needs. We appreciate your feedback and are here whenever you need us!