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Have been using boost for over a year now and have not had any issues with the app. Recently had a minor problem with boost and another app but a thorough explanation was provided by BOOST and all has been resolved. 100% recommend.
The app works great and if a problem occurs or you can't find a function, you can always contact support. The support team is always happy to help.
Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.
customer support is quick and a pleasure to work with.
Jack from the technical support team was amazing. We was able to solve my issue with ease and provided guidance for future issues. A+
Boost AI Search App is a game-changer for our website. Its algorithms deliver fast and accurate results. The professional support provided by the Boost Commerce is exemplary. The comprehensive documentation and tutorials available are also very helpful for troubleshooting and getting the most out of the app.
App is easy to use and easy to customize.
Customer support is super helpful.
Needed to make some changes to suit our theme appearance and service and response was quick. Just started to using the app and it deliveries much superior results than Shopify's native search results
Very poor support ! It doesnt work to add search bar section into main template...
Hi SmileDent Team,
Thank you for your feedback. We sincerely apologize for your recent experience.
While we responded within 5 minutes, we understand that it may not have met your expectations during a busy time. Our goal is to provide timely and effective support to all our customers, and we regret that we fell short in your case.
Our team has sent several follow-up emails to address your concerns more effectively. Could you please check your inbox and spam folder for that message? If you could provide more details about your concerns, we would be happy to assist you further.
We appreciate your cooperation and look forward to hearing from you soon.
Best regards,
Boost Team
Great app with many useful functions. Also support is very good!