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Horrible! After days of testing they admitted they can't get this working. It took about 10 seconds to load. To uninstall the app they send video instructions that doesn't apply to the views of the app.
Hi Urban Kit Supply Team,
Thank you for your feedback. We apologize for any inconvenience and understand your frustration.
To provide clarity, we would like to address the concern you encountered with the Instant Search Widget, it activates after our JavaScript (JS) file events have fully loaded. However, it takes only 1 second for the Instant Search Widget to become functional, as shown in the recording we shared.
We are sorry to provide another version uninstallation guide and have resent the correct one. Our team also has followed up via email to ask for collaborator account to assist you further right then. Please feel free to respond to our email, and we will work promptly to resolve any questions or problems you may have.
Regarding the subscription fee, please be assured that we don’t automatically charge it after the trial period. The charge is made by Shopify only when you choose a plan and approve the payment.
Once again, thank you for using our app. We apologize for not meeting your expectations, we value your feedback and are committed to improving your experience. We look forward to your response and the opportunity to assist you further.
Kind regards,
Boost Team
Franchement c'est t'une super application
Great service by Boost support team!
Useful apps, fast response. Customer support team is amazing. Whenever I need helps, they are there to help me to make my site looks better
We have been using Boost AI Search and Discovery for some months now and we are very impressed with its features and performance. We love the visual merchandising tools that let us control how products are displayed and ranked. The custom product filter is also very flexible and easy to use. It works well with any theme and allows us to create unlimited filter options based on tags, metafields, variants, ... The analytics dashboard is also very insightful and shows us how customers are using the search and filter features. Customer service is always there to help us. We highly recommend this app to anyone who wants to improve their store's search and discovery experience.
the team once again came to my rescue and resolved an issue with a 3rd party app i added to my website. i am continuously grateful for the customer service and tech teams!
This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!
The support team is very friendly and efficient!
We've been using Boost for a few years now and have had a positive experience. We've needed some customizations to get things to match our theme and branding, and they've been accommodating and always willing to help (& quickly). This is a great fairly priced option for filter and search.
The Boost plugin offers very interesting features for our website. The support team was also very quick to answer our concerns and make custom changes for us!