Boost AI Search & Filter , 1,839 条评论
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Superbe affichage, très fonctionnel, responsive, s'adapate aux différents thèmes. Super modulable et une équipe de support ultra réactive. Rien à reprocher à cette app
Terrible. Completely changes the look of your product page permanently and looks terrible, hard to customize too 0/10
Hi VitalHome Finds team,
Thank you for your feedback. We are sorry for the issues you’ve encountered with our app; we haven’t received any support requests from you yet.
Please note that our latest V3 app can replicate 90% of the original layout of 15 different themes (Dawn included), but if you’re using a different theme or have customized the layout of an original theme, our theme setup will apply the default theme. Rest assured this does NOT affect your live theme after installing the app but duplicated theme only.
Although the new layout may appear different, we do have a tool called “Edit Visual Design” in the “Theme” section that allows users to adjust and customize it with ease before publishing the theme.
We have reached out to you via email to offer our support to make this happen. We eagerly await your response and would be delighted if you give our app another try.
Best regards,
Boost Team
Great service from Boost's team!
Helped us really quickly to solve our problems!
Loving the app and the customer service is great too!
Excellent app, and fantastic support
Great App so far. Excellent customer service, very fast and effective at answering queries. Oliver, The Technical Team member I dealt with was excellent.
Great support!
Tarda en actualizar los productos nuevos (25 min), eso es mucho!
Hello Fashion Styled team,
We deeply regret the experience you have had and appreciate your feedback. Your satisfaction is paramount, and we take your comments with the utmost seriousness.
To understand your concern fully and provide the optimal solution, we kindly request that you reply to the email we sent you to provide us with more information to investigate the issue. Rest assured, we are fully committed to rectifying the situation to your satisfaction.
Your valuable input plays a pivotal role in our ongoing efforts to enhance our services.
All the best,
Boost team
We've been using this app for 4-5 years and the customer support has gone downhill. With our use-case, customers use the search function 70-80% of the time making it a critical part of our business. Version 3 of the app loads much slower than V2. It's so slow that customers often mistakenly use Shopify's native search before the app even loads in. Our conversion rates dropped considerably after switching to V3 that we had to revert back to V2. When we contact customer support the solution they provided is "to wait for the app to load, then use the app's search". How do you expect us to tell this to our customers or change their search behaviour?
Hi Nella Team,
Thank you for providing us with feedback. We sincerely apologize for any inconvenience caused.
We are pleased to inform you that our team has implemented a solution and we have contacted you via email to discuss the details. We appreciate your collaboration and look forward to working together to enhance the overall experience.
All the best,
Boost Team
Useless app! AI is a big word, please use it properly............................................................
Hi August Berg team,
We are sincerely sorry that our AI-powered features were not up to your expectation!
Unfortunately, we didn't have a chance to sort it out for you as we have not received any support requests from you yet. However, we are willing to help you overcome the concerns about the AI features and the pricing so we have contacted you via email offering our assistance.
We are looking forward to your reply and will be happy if you decide to give our app a go again. We truly appreciate your kind collaboration in further investigating
All the best,
Boost Team