评论 (1,867)
优化
-
按评分
Team is extremely knowledgeable and very very cooperative. They are willing to go the extra mile to help educate the customer to make the right decision. Karen tank Tony Fina team is extremely knowledgeable and very very cooperative. They are willing to go the extra mile to help educate the customer to make the right decision. I can’t thank Tony enough for all the support
Both the filter and the search functionnalities are powerful and easy to use. Fast and efficient support from the team when needed, would definitely recommend.
Powerful filter with a extremely helpful, diligent, and friendly support team. I would highly recommend.
Very good app. Easy to use and the support is good...................................................
A great app to use for product filters and search just as the title says. I was a bit worried with installation but, support was immensely helpful. Will D with BoostCommerce when above and beyond to get filters working as expected. This is a must have app for stores looking to expand and provide a better filter and search capability within their site. Thanks BoostCommerce!
Hello,
We are more than happy that our team could be a helpful partner to support you along in your journey. We cannot say thank you enough for choosing our app and putting your trust in us. Your kind words keep us motivated and helped us continue to deliver great experiences consistently.
Sincerely,
BoostCommerce team
Words can't express how frustrating and excruciating Boost Product Filter & Search has been to deal with. 50 emails back and forth of issues their app has caused on our website and their support is still going in circles. This has been going on for 9 weeks and still not resolved. The Boost app for 9 weeks has shown incorrect sale prices on our website (-1350 on sale, -500 on sale, 50% off when something is 30% or not showing on special at all, prices and numbers are all wrong) which is false marketing, unethical and makes our brand look misleading and ruining our online business. The fact this is still going on is unacceptable, and i have requested multiple times to speak to a manager and never been contacted. An ecommence app with teams of support who know nothing about ecommerce. No one knows what they are doing.
Hello team Chewy Chews,
Please accept our sincerest apologies for the inconvenience this has caused you.
Our team has investigated your concerns and reached back to you on our current email thread with your Managing Director, with all the necessary information. Kindly check it and respond to us in your most convenient time.
Once again, we sincerely apologize for the inconvenience and hope to hear from you soon.
Cordially,
Boost Team
Intuitive design, lots of options to make the filters with your store. Support is awesome too, they removed a feature I didn't need from my store in under 24 hours
Hi there,
Thank you for your feedback! We pride ourselves in giving the best experience to our merchants and we feel overjoyed that you enjoy that much!
Please don’t hesitate to reach out to us if you have any further concerns. We are around here to assist.
All the best,
Boost team
UPDATED After writing the review the tech support fixed my issue and the website is working fine. Hopefully the filter wont break my website again and customer support helps. Thank you
Dear Mina,
Thank you for taking the time and giving us your feedback.
Our technical team will look into it and inform you as soon as possible a better solution for your concern.
Also, please let us know should you have any other questions, we are always around here happy to help.
Warm regards,
Boost Team
V3 is a disaster
Boost was so good, a bit detrimental on performance (which they wouldn't acknowledge), but overall had lots of positive features
V3 came along and completely destroyed it. The trial was great, the AI was performing so-so but it was learning. But then they forced an update where the product block on collections became a widget, rather than just replacing filters.
This is an absolute disaster for anyone using more than one template for collections. I really think they should have anticipated this, but they didn't. I'm not sure why this wasn't a forced update in the trial but then it was in the release version. Feel duped into upgrading. Now paying for upgrade but had to go back to V2. Will probably switch to Algolia.
Hi there,
Thank you for your kind cooperation while we worked out a solution to address your concerns!
It has been a great pleasure working with you, and we are pleased that our prompt and efficient assistance has resulted in a great experience for you.
If there is anything we can do to optimize your site, please don't hesitate to drop us a line. We are more than happy to assist!
Wishing you continued success,
Boost Team
Tony supports his product even in the Trial period (and after of course). The filters worked exactly the way I wanted and were straightforward to set up.
I was originally planning on trying all the filter programs, but didn't bother due to the ease of set up and great support.