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I used this App to create a filter by size sidebar for my lingerie store. I love it so far and it took me only an hour to set it up and go live. I used to get a lot of Customer queries to find if items are in stock in certain sizes and now all i get is "when will you have this item in my size"...The support is great, the gentleman called Marcel gave me top notch service and was constantly checking if my issue is resolved.
Hi there,
Thank you for the brilliant review! We always love hearing what you think about our app and our team.
It's awesome to know that you are satisfied with our support, especially from Marcel. We feel super lucky to have him being with us.
Please keep reaching out to us if there is anything else we can ever help you out with, we are only a message away.
Wishing you and your business continued success!
Boost team
Amazing App! Filter is a must have for all stores. The support service is super fast. Couldn't recommend this more!
Needed some help from the BoostCommerce support team to get this working correctly with our Shopify theme and they were very helpful in getting this done quickly. This filtering app is the best I've found as it is packed full of great features and even allows filtering based on an OR condition. I have been looking for a filter that allowed OR conditions for a long time and this is the only app that I am aware of that has it. Most other filtering apps will look for products that match ALL of the filters (i.e. using an AND condition). I also love the way it integrates with Yotpo reviews and additional metafields that we have added to our store. The mobile experience is also fantastic. I highly recommend this app!
Quick and professional support. I've tried other filter app, either with sync issue or the filter tree is too difficult to set up.
Hi there,
We are delighted to hear that you had a great experience with our app and service. Your candid and thorough feedback inspires us to keep striving to provide the best service possible!
Once again, we are grateful to have you with us!
Sincerely,
Boost Team
This product works like a charm! I have had zero problems whatsoever, and the Boost team made it easy by helping with the configuration.
Always hide items in my store and in my APP for no reason. Very bad for business! extremely disappointed!
***** UPDATE *****
Dear valued customer,
We would like to update the origin of the missing product issue on your mobile app. After investigating, we found out those missing products are published only in the Vajro Mobile App channel, which we do not fetch by default in our app system. However, our app is highly customizable and it could be configured to fetch products from any specific channels.
We are happy to work with you to make this integration works well. We are looking forward to hearing from you.
Best regards,
Boost Team
***********
Dear valued customer,
Thank you for sharing your feedback with us. We are deeply sorry to hear that you've had a negative experience with our app.
We hope you give us an opportunity to amend this for you and show you that customer satisfaction is our highest priority. We believe we could work together to make it run smoothly.
We have sent you an email to further work with you regarding this. Kindly could you please check it?
Looking forward to hearing from you
All the best,
Boost Team
Excellent Support! After installing, I face some problems. Marcel helped me fix all of them, one by one. He is so helpful and responsive.
Very responsive customer service. Helped me make a few edits within 24 hours. Does exactly what it says, and works great.
This is a truly great app if you need a filter for your store. The best choice among all the filter apps I have tried.
The app support by BoostCommerce is second to none. Quick replies and quick fixes!
My themes styling was being a bit of a nightmare to integrate the app with. The team here was always happy to help me fix them and it's my updated theme with this app has just gone live on my store.
So far, the filter menu and search app is performing excellently.
George
Protein Package
proteinpackage.co.uk
Hi George,
Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise.
Should you have any further concerns, just share it with us. We are always happy to help.
Cheers!
Boost team