Boost AI Search & Filter , 1,841 条评论
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We chose Boost because it did everything that we felt we need in a site search engine. We had issues with our cart after we installed this app, the ‘ajax cart’ feature was turned on by default, which conflicted with another app AND the theme cart drawer. It took us 2 weeks to figure out the issue. Sharing in case you notice issues with your cart after install.
A huge improvement to the usability and UX of our site. Intuitive and fast to look for what you want, especially for larger product catalogues. Additionally, the support team was prompt and efficient in addressing a bug upon initial setup.
Hi team,
Thank you so much for your kind remarks! We are thrilled to know that you had such a wonderful experience working with our customer support staff and that our product has served you well!
We entirely understand how satisfying it may be to have your problem fixed quickly, and we are pleased to hear that our dedicated support team was able to do so.
Your compliment will give them a lot of motivation to keep accomplishing what they're in for. If you have any more questions or concerns, please do not hesitate to contact us. We hope to see you around.
Sincerely,
Boost Team
Be careful!!!! This app has destroyed my theme and has ruined my collection pages! The customer support is not responsive, and they see no problem in what they have done!! I am wondering if previous comments are real or bought! Really.. I am absolutely disappointed with their support - D I S A S T E R
Dear Eye on Design Team,
Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way.
We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement.
We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app.
Best regards,
Boost Team
Useless app! AI is a big word, please use it properly............................................................
Hi August Berg team,
We are sincerely sorry that our AI-powered features were not up to your expectation!
Unfortunately, we didn't have a chance to sort it out for you as we have not received any support requests from you yet. However, we are willing to help you overcome the concerns about the AI features and the pricing so we have contacted you via email offering our assistance.
We are looking forward to your reply and will be happy if you decide to give our app a go again. We truly appreciate your kind collaboration in further investigating
All the best,
Boost Team
Perfect for solving our size filtering issues. We had a slight issue with the size filter ordering and Joseph from the Boost Support Team sorted it out for us quickly and with great communication
Hi Pace Athletic team,
Thank you for taking the time to share your experience with us. We take great pride in providing our customers with top-notch support, so it's wonderful to hear that Joseph was able to quickly and effectively resolve your issue, while also providing clear and helpful communication.
If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help!
Thank you again for your feedback and for choosing our product.
Best regards,
Excellent app, and fantastic support
This app is an absolute disaster, hands down the worst we've ever encountered. The customer support is a joke; they are completely unhelpful and seem indifferent to our issues. Installing this app was a colossal waste of time and money, and we regret ever giving it a chance. Stay away and save yourself the frustration!
Dear Eye on Design Team,
Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way.
We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement.
We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app.
Best regards,
Boost Team
Great app and amazing support from the boost team!
Hi there,
We're thrilled to receive your lovely review!
We take pride in our product and dedicated support to every customer. Glad that we could bring valuable assets to your business and that our amazing customer service has been greatly recognized.
As always, we are here whenever you need us!
With gratitude,
Boost Team
Professional, gentle and fast support. The app is also working great by itself. Highly recommended .
Hi there,
Thank you so much for sharing your experience with our support and our app. We're happy to know that our effort has been recognized and you would feel satisfied at Boost.
Once again, we appreciate you being our customer and your willingness to share the word about us. Please feel free to reach out anytime you need!
All the best,
Boost team
This app was good, until their recent version updates. We have dealt with numerous issues since, including incompatibility with theme edits, caching problems, speed/performance, and styling changes that have affected our websites majorly. Avoid at all costs, at least until they resolve their many issues at present.