Boost AI Search & Filter , 1,841 則評價
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Great App - Customers finding it very easy to skim thru our products and can clearly see the sales going up. As we type, the App suggests exactly what one need to buy!
Also, we approached the support team for a technical enhancement & they treated it with high priority & incorporated it within no time. Appreciate the support!
I have explored numerous apps and settled on this particular one.
It works very well and I am now quite satisfied with this app, so I would highly recommend using this app.
This is a great app, offers so many different filter and display options and the search works really well. The customer service is great, very helpful and knowledgeable.
Just had help from the AI searchj. So great guys, very professional and solved my problem! Thank so much.
Hi Modish Team,
We appreciate the valuable feedback you've shared with us. We apologize for any inconvenience you may have experienced while using our app.
Our team has taken note of your concerns, and a representative has reached out to you via both phone and email to address the issue promptly. As we did not receive any emails from you regarding this matter before, could you please check your inbox for our communications to investigate the issue further?
We are eager to resolve this situation as quickly as possible and ensure your continued satisfaction with our app.
Sincerely,
Boost Team.
The Boost app is easy to use. The Support team is always ready to help and solve the issue raised.
Thank you Boost Team
Hi Chique Clothing team,
Thank you for choosing our app and putting your trust in us. We are grateful that you love our app and service. We hope to make your experience even more awesome at Boost!
Please feel free to ping us. We are around anytime you need us.
Wishing you continued success,
Boost Team
Boost team is incredibly fast in responding to issues. They're always on top of it. The app is also very straightforward with vast knowledgebase that you can depend on.
Sehr zufrieden mit der App. Soweit macht sie, was wir von ihr erwarten. Viele Möglichkeiten für Feineinstellungen.
Terrible Terrible app!!!!! I don't write reviews often and feel the need to express how disappointed i am with this app. I do not remember installing this app and discovered i am being charged a fee each month. I uninstalled the app and wrote to the developers asking why i am being charged a fee. I have received no reply and i am still being charged. Be very careful with this app. I am very very disappointed by this app and the customer service.
Hello Avalonia Team,
Thank you for your feedback. It appears that there might have been some misunderstanding along the way. Allow us to clarify.
It's important to note that the installation and subscription processes are carried out and approved on your end, as we do not possess the authorization or access to approve any charges from your store. We also checked the amount of activities of your usage and they indeed appeared.
When we initially received your email regarding the charged fee, our support agent promptly responded but it seems like it got lost in your mailbox. We also sent a couple more emails in the hope that they could reach you well this time. Could you please kindly check?
Our commitment is to provide prompt assistance to all our customers, and transparency remains a core value for us. Should you have any additional queries or require further clarification, please do not hesitate to reach out. We are always available for continued communication.
Warm regards,
Boost Team
Extremely helpful customer service. Prompt replies with easy to understand visuals to resolve questions in a timely manner.
Words can't express how frustrating and excruciating Boost Product Filter & Search has been to deal with. 50 emails back and forth of issues their app has caused on our website and their support is still going in circles. This has been going on for 9 weeks and still not resolved. The Boost app for 9 weeks has shown incorrect sale prices on our website (-1350 on sale, -500 on sale, 50% off when something is 30% or not showing on special at all, prices and numbers are all wrong) which is false marketing, unethical and makes our brand look misleading and ruining our online business. The fact this is still going on is unacceptable, and i have requested multiple times to speak to a manager and never been contacted. An ecommence app with teams of support who know nothing about ecommerce. No one knows what they are doing.
Hello team Chewy Chews,
Please accept our sincerest apologies for the inconvenience this has caused you.
Our team has investigated your concerns and reached back to you on our current email thread with your Managing Director, with all the necessary information. Kindly check it and respond to us in your most convenient time.
Once again, we sincerely apologize for the inconvenience and hope to hear from you soon.
Cordially,
Boost Team