Reviews (1,943)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality and customer shopping experience with its AI-powered results and advanced filtering options. They report significant improvements in customer satisfaction and increased sales due to the app's ability to quickly find products using filters like price, color, and size. The app offers robust customization options, including product recommendation widgets and visual merchandising tools, and is praised for its superior performance over Shopify's native search function. Merchants also appreciate the responsive and professional customer support, noting the team's effectiveness in handling personalized requests and implementing custom features.

February 11, 2019

Fantastic customer support! I'm in the process of implementing the app now and I've had to reach out to get a few tweaks made and their customer support has been incredibly responsive and helpful. Not to mention the app does exactly what I expected and is very easy to use.

Soul Ceramics
United States
5 days using the app
July 19, 2022

Great app! Great Support! App works as described and when I needed some minor adjustments, Oliver from the support team was quick to respond and answer any questions I had. Definitely Recommend!

Victor Sports Shop
Australia
5 days using the app
Boost Commerce replied July 20, 2022

Hi there,

Thank you so much for sharing your experience with our app!

We are grateful that our team could be of service to your business. Oliver would surely be happy to know that you have highly rated his support! Your generous words keep our teams motivated and help us continue to deliver great support seamlessly.

We are here anytime you need.

All the best,
Boost Team

October 12, 2022

The app is working fine and the developers are very responsive. They customized the shop and make it very faster in terms of usability and search.

RETROSUPERFUTURE USA
United States
5 days using the app
Boost Commerce replied October 14, 2022

Hi there,

Thank you for your kind words!

We are thrilled to know that the feature and the service provided brings you a pleasant experience. Your encouragement has inspired the entire team to work harder, and we will undoubtedly continue delivering more awesome performances.

As always, if we can do anything else to help you, we'd love to know.

All the best,
Boost Team

Edited April 10, 2018

After now trying the app for a good 2 weeks I have come to really enjoy the app, at the beginning there were some challenges setting up but Tony's customer service was extremely quick and helpful, he also explained more in depth as to how the app works and why there were some limitations due to how Shopify collections are setup.
I give the app a 5 for customer service and overall 4 just because we had some hiccups during setup but everything was fixed.

Alltrueist
Canada
5 months using the app
December 16, 2018

Simple to use with great features, the support team were quick and really helped with a few questions and tweaks.

THREADS
New Zealand
5 days using the app
May 25, 2019

This app impacted all of my products appearing in my store. While adding products I always view my store and noticed some were missing. I decided to delete the app only to discover my store did not revert to the original settings. I do not recommend this app because of the possibility of having missing products,

Scenic Bridal Things
United States
4 months using the app
Boost Commerce replied September 13, 2019

Hello,

Thank you for sharing. I'm sorry to hear that you encountered issues while using our app.

Actually, we have the "Sync Now" function to let you trigger manually from the app admin page. We have just enhanced it far better with the Quick Sync feature so any inconvenience should not be reoccurred now.

We assure that we have no intention to keep our code in your site after uninstallation as we commit strictly to the privacy policy and secure data. Also, we always send an instruction email to revert setup and remove all our elements.

Thank for trying our app and please let us know if there's anything else we can help!

August 1, 2017

Boost Commerce provided us with the most valued support. Very efficient response rate. The app has everything I could ask for with seamless installation. Would highly recommended.

Vestrr
Australia
5 days using the app
June 28, 2022

This app really helped make our website more professional looking. As I was using it, I had a couple questions and Rianne, Lina, and Vance went above and beyond to help me. Their customer service is AMAZING and they respond in a timely manner. I am very pleased.

Two Trendy Teachers
United States
5 days using the app
Boost Commerce replied June 29, 2022

Hi there,

We feel grateful for your generous words. Happy to know your team and you have loved using our app and put your trust in it!

Please feel free to reach us if you happen to have any inquiries, we are always here for you.

Kindest regards,
Boost team

August 6, 2022

I used this App to create a filter by size sidebar for my lingerie store. I love it so far and it took me only an hour to set it up and go live. I used to get a lot of Customer queries to find if items are in stock in certain sizes and now all i get is "when will you have this item in my size"...The support is great, the gentleman called Marcel gave me top notch service and was constantly checking if my issue is resolved.

Chayil D Plus Lingerie
South Africa
5 days using the app
Boost Commerce replied August 6, 2022

Hi there,

Thank you for the brilliant review! We always love hearing what you think about our app and our team.

It's awesome to know that you are satisfied with our support, especially from Marcel. We feel super lucky to have him being with us.

Please keep reaching out to us if there is anything else we can ever help you out with, we are only a message away.

Wishing you and your business continued success!
Boost team

June 24, 2018

Amazing App! Filter is a must have for all stores. The support service is super fast. Couldn't recommend this more!

Goldrushglobalvillage
United Kingdom
5 days using the app