Dear valued customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're sorry that you are experiencing some issues with our app and we would like to apologize for any discomfort this brought you. We want you to know that we're here to support you.
With your kind cooperation, we are investigating this issue and will try to figure out the best solution in earning back the flawless performance on your site.
In addition, please let us know should you have any other questions, we are always around here happy to help.
Warmest of regards,
So far they are trying their best to add it perfectly in our website. The cool thing is they are trying. Hopefully it will work soon or maybe another week or two I dont know..I dont blame them as its also other apps issues that every app has its own database, to speak with each other starts to get tricky
Thank you for taking the time to leave us a review. I'm sorry to hear that there is an inconvenience bothered you.
With your kind cooperation, we found out the issue is about an integration we have never supported before. Though the 3rd party app hasn't been ready for the integration discussion, we have manually made it settled down just for you. We informed you the result via email but since then, haven't received any further feedback from you yet. May you kindly follow up on the thread and let us know the update from your side? We would love to hear that.
All the best!
Even though is a great app itself the way it works mest up big time with other pricing apps like wholesaler pricing or customer pricing apps