Boost AI Search & Filter

EDIT: The team has addressed the staffing issue, and long support times hampering troubleshooting appear to be getting resolved. As that was the only major issue holding the app back, I can strongly recommend this app. I appreciate their response, and they apparently took the staffing issues and support long times seriously.

I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.

Hats off to the support team! They did an outstanding job helping us resolve a complex technical issue that was causing conflicts with our pre-set system. Their expertise, efficiency, and dedication made all the difference. I couldn’t recommend them more!

Been using the app for a while and we are very happy with how it functions and improves the search experience. When a small issue came up, support were great to communicate with and quickly fixed the problem for us.

Boost is a brilliant app. I tried a ton of others, but none quite offered what I needed. This app does it all.

I only scratch the surface with what it can do in my store, but it's wonderful and exactly what I need.

The team are super helpful and get back to you quickly, with customisations and help when needed. 10/10 highly recommend!

They were very quick to trouble shoot my issues and I felt so taken care of in the midst of hopelessness. I love what this app does and the customer service is top notch.