The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This is by far the worst app and company I have had to deal with in Shopify. Every single other app has great customer service. The zoom doesn't work on more than half of the products on my site. And on the products it does work on, its BARELY even a zoom. We've been going back and forth for over a month. They never fix anything.. it takes them DAYS to reply to an email, if they actually do. I have repeatedly asked that they just uninstall it and I'll find something else. NO REPLY. Next, I'll just contest the charges with Shopify and my credit card. Its funny how they can always make sure I am charged though.. that they can handle.
Nautical Mile Decor
They promised automatic setup, did not follow through. I sent an email to report the issue to them as directed and they emailed back asking for my log in credentials. I should not have to give my log in credentials to some random guy with bad grammar just to have product image zoom on my website! I do not trust them!
Screwed up my website and I couldn't fix it. :(
Didn't work for me on Supply Template.
Didnt install in Supply theme. Failed to restore code during uninstall.
Doesn't work, doesn't show up in Apps, can't remove.