Bundles & Upsell | PickyStory , 700 anmeldelser
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Efter bedømmelse
Good Support, Bad App! It is hard to customize, don't have too many options, loosing in comparison with other bundle apps
Thank you for your review. We apologize that you couldn't get the customization that you were looking for so far. We reached out via email to help you customize the deals further and make them perfect for your store.
I had trouble with installing the bundles on my site and leizel was super patient and helpful in trouble shooting my issues and helping me to installing everything in my store.
Thank you for this amazing review. Happy growth with PickyStory!
Best app on Shopify. Just get it. The customer service alone is worth learning the interface. The backend takes a little getting used to and I'm sure will get even more streamlined in the future. But it's HIGHLY worth it to upsell and create automations.
Thank you for this great review. Happy growth with PickyStory!
Great service from the customer support and the app is working great! I highly recommend the app to every store.
Thank you for this amazing review. Happy growth with PickyStory!
Best customer service I have seen on an app yet. answered, helped, explained and completed in under 10 minutes!
Thank you for this great review. Happy growth with PickyStory!
the support I get from this app is outstanding every time. Super responsive, fast and patient to deal with my thousand of questions. The app per se has lot of features I still have to explore but for now it seems to be the best one out there!
Thank you for this awesome review. Happy growth with PickyStory!
Just downloaded this app and had some minor issues but they were resolved within minutes by Alex! Great customer service. Will happily continue to use this app.
Thank you for this incredible review. Keep growing with PickyStory!
When I want to install the app I get the peace of code:
{"detail":"No user matching this token was found."}
Slowed my shop down to a crawl and cluttered up my product pages. I was just looking for an option for BOGO to be auto applied to my customer's cart, not for this giant widget that makes everything run like molasses. Would not recommend unless you have very small deals you're looking to do.
Hi Sarah,
We are sorry to hear that you didn't get the top-tier experience we are trying to provide to all of our customers. As every store theme is different, sometimes some one-time adjustments are required. We provide 24-7 live support to ensure our customers are getting the full attention needed. Upon checking your case, it looks like you contacted our support team but you never replied to their messages.
Our team contacted you again and would be happy to hear back from you to resolve this issue.
Thanks!
Anna
Head of Support
Great app, much cheaper than similar alternative we have been using and the support received from Alex was excellent.