Rezensionen (811)
Anpassen
-
Nach Bewertung
Very nice app. I use it for Bundles. Support is excellent! Carlos best man.
Thank you for this incredible review. Happy growth with PickyStory!
I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount of £50 to get free shipping. I have a product (one single product, not a bundle) that costs £52, so they have charged me because they consider every amount over £50, even though that sale doesn't depend at all from their work but it's the price of my product. And also, it happened that one customer bought one single product (clearly it's not a bundle, nor an upsell nor a cross sell) and when I asked explanation they told me that the customer bought it from their cart. Well, I deactivated the app.
Thank you for sharing this review. We’re sorry to hear that you changed your mind about the app. However, we have provided the facts of this case several times, and unfortunately, you chose to ignore them.
Here’s what happened: PickyStory is a full platform for bundles and upsell experiences. Our intelligent cart (PickyCart) was enabled in your store and recommended a product to your customer, which was then purchased. This product was added from the recommendation box rather than your organic pages. We never attribute organic additions to the cart, as it’s obviously not value that we created. The recommended products are generated through our own algorithm and help you sell more products in the store. In this case, the product was a new sale that occurred from the recommendation box, which is why it was attributed to PickyStory.
We reached out to you to arrange a call so we can provide a solution and help you fully set up the app.
The PickyStory team
I had some problems with the settings and then I contacted the service and the lady at the service was very helpful and also transparent.
Thank you for this amazing review. Keep growing with PickyStory!
I've only been using the app a short time and am still figuring my way around it, but the customer support is amazing! I've needed assistance a few times and they are so quick to respond and help. I wish all apps had this level of support!
Thank you for this great review. Keep growing with PickyStory!
Incredible, professional and fast service. Perfect!
Thank you for this incredible review. Happy growth with PickyStory!
I have checked out several Bundle & Upsell apps and this is by far the most user friendly and with the most options. Great experience so far and complemented with excellent app support. Highly recommend!
Thank you for this incredible review. Keep growing with PickyStory!
The app makes our website a bit slower, but the product and support is perfect.
Thank you for this review. Happy growth with PickyStory!
customer support = unmatched. Don't ever change please!
Thank you for this amazing review. Keep growing with PickyStory!
the assistance is very competent and they respond immediately to any problem you may have. the app is very interesting for creating bundles and more.. I recommend it!!
Thank you for this amazing review. Happy growth with PickyStory!
Great customer service, easy to use, highly recommend to all the stores
Thank you for this amazing review. Happy growth with PickyStory!