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Great Support. Quick solutions.
4 of 5 because one important option is missing for my shop :D
Thank you for this review. Keep growing with PickyStory!
I had a technical issue which was out of scope for the app but the team managed find a solution and to resolve it for me within a few days! They communicated with me the whole time and we’re so helpful!
Great team
Thank you for this incredible review. Keep growing with PickyStory!
Integrating the app was seamless, and we love the design! Their customer service is outstanding—responsive, knowledgeable, and quick to assist. We felt well-supported throughout the process, especially with Carlos and Valentyna’s help in customizing code for our setup. Truly excellent service all around!
Thank you for this great review. Keep growing with PickyStory!
Been using pickystory for a month now and it has been a big help. We used to make bundles manually through shopify and tracking inventory and skus for all of the bundles was a hassle. Pickystory makes it much better. The best part is the quick customer service. Anytime we run into any type of issue they are always available. They are very helpful and responsive. I also like that they take my suggestions and put them in the queue for future updates.
Thank you for this amazing review. Keep growing with PickyStory!
Después de un mal inicio, el servicio de atención al cliente fue totalmente profesional y consiguió darle la vuelta a la tortilla, hoy en día estamos encantados con la solución y seguiremos utilizándola en el tiempo
Hi,
It seems you unsubscribed from our emails, which is why you haven’t been receiving any updates from us.
We reached out to assist you in resolving the issue. Feel free to contact us via the live chat in the app or simply reply to this email.
The PickyStory Team
I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount of £50 to get free shipping. I have a product (one single product, not a bundle) that costs £52, so they have charged me because they consider every amount over £50, even though that sale doesn't depend at all from their work but it's the price of my product. And also, it happened that one customer bought one single product (clearly it's not a bundle, nor an upsell nor a cross sell) and when I asked explanation they told me that the customer bought it from their cart. Well, I deactivated the app.
Thank you for sharing this review. We’re sorry to hear that you changed your mind about the app. However, we have provided the facts of this case several times, and unfortunately, you chose to ignore them.
Here’s what happened: PickyStory is a full platform for bundles and upsell experiences. Our intelligent cart (PickyCart) was enabled in your store and recommended a product to your customer, which was then purchased. This product was added from the recommendation box rather than your organic pages. We never attribute organic additions to the cart, as it’s obviously not value that we created. The recommended products are generated through our own algorithm and help you sell more products in the store. In this case, the product was a new sale that occurred from the recommendation box, which is why it was attributed to PickyStory.
We reached out to you to arrange a call so we can provide a solution and help you fully set up the app.
The PickyStory team
PickyStory has bundling features that we couldn't find in any other app, and they have been dedicated to helping their features work in our store. They've made customizations, responded to our needs, and listened/implemented our feature requests. EXCELLENT CUSTOMER SERVICE. Can't say enough good things about them!
Thank you for this amazing review. Happy growth with PickyStory!
Pickystory is so goated fr. The ultimate bundle and upsell app. Clean UI, easy to use and revenue through the roof.
Ugur Can the support man has helped me out so much with any issue I've had. Give this king a raise!
Thank you for this amazing review. Keep growing with PickyStory!
Coole App. Schöne Oberfläche. Man kann wirklich viel und einfach einstellen. Guter Service falls mal Probleme gibt. App ist nur ziemlich teuer wenn mal viel umsetzt.
Thank you for this great review. Keep growing with PickyStory!
Gutes Support team
Thank you for this great review. Keep growing with PickyStory!
