Reseñas (811)
Refinar
-
Por calificación
Easy to use, nice and friendly support, optimal
Thank you for this incredible review. Happy growth with PickyStory!
Cenas has shown so much patience and explored my thoughts because I was asking many questions in different ways. I appreciated the time taken to ensure all of my questions were asked.
Carlos has been an absolute pleasure to work with. It is my first time using the app, and he has provided clear steps to follow. I appreciate his support.
Thank you for this incredible review. Happy growth with PickyStory!
Bedste service, vi bruger denne app til at lave pakketilbud samt styre vores lager. Der er mange muligheder for at customize.
Thanks for the awesome review. Keep growing with PickyStory!
So far I am enjoying this app for my Shopify store. I had a query and the customer representative, Guram was able to assist me, and answer my questions.
Thank you for this great review. Keep growing with PickyStory!
I used the app for mix & match, great support Leizel helped me through, thanks again. Good aps so far.
Thank you for this great review. Keep growing with PickyStory!
Never had better support!
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Thank you for this amazing review. Keep growing with PickyStory!
Ceren was very polite and helpful, I really appreciated the support!!
Thank you for this great review. Happy growth with PickyStory!
Huge bug on their own features regards pricing a bundle fixed during checkout. In the cart is shows the sum of products, and not the bundle price which is confusing for users. Highlighted this issue, got a reply that their developers are in Ukraine.. A day later, got feedback from a developer, that there was no issue. Shared print screens then he added random text during the checkout process of a user, which was completely not asked for. Highlighted the issue again, to please remove this. Then they directed me to their UI to inactivate a piece of text, which was never asked for. Sorry, but this is not how you treat your users who are helping you to solve a important bug.
Hey Sinem,
Anna here from PickyStory's support.
We checked your conversation and it looks like there was a misunderstanding. On Shopify, apps can't edit the prices of line items in the cart, discounts are only applied at checkout. That's why you see the original sum price in the cart and the discounted price at checkout. In order to help our customers know the bundle savings, we are offering to add a text snippet in the cart, that shows the discounted price near the checkout button. That's what our team member tried to help you with but probably didn't clarify this feature's goal.
I've reached out to you to resolve this issue and looking forward to hearing back from you.
Anna
Head of Support, PickyStory
This app is awesome and customer support is always there to assist. Highly recommend you give this app a shot!
Thank you for this incredible review. Keep growing with PickyStory!
5, quick service and got what I needed from my concern/question
Thank you for this great review. Happy growth with PickyStory!