Avis (784)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
6 janvier 2024

Excellent, I have been with Picky from early on, and it makes a big difference to our store.

Mia Tui
Royaume-Uni
Plus d'un an d’utilisation de l’application
PickyStory a répondu 8 janvier 2024

Thank you for this great review. Happy growth with PickyStory!

Modifié le 29 avril 2024

I actually really liked this app at first. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option.

Further attempts to reach a fair solution to this company's greedy and irrational billing practices have proven impossible. This company has no sense of integrity or customer service. They will milk you for every dollar they can for as long as you can. When you stop using it, make sure you remove it completely as an app from your store because they'll keep billing you even if you're not using it at all! 0 stars. Avoid this company!

Lit: Love & Intimacy Tools
États-Unis
5 mois d’utilisation de l’application
PickyStory a répondu 15 janvier 2024

Thank you for your review. PickyStory only attributes revenue that was generated by or directly influenced by a PickyStory tool or scenario. We have reviewed your case and confirmed that the line items were attributed correctly, as they originated from a PickyStory bundle addition.

We have reached out to you directly to resolve this issue and to ensure that we provide complete information about this case.

PickyStory team

11 octobre 2023

These developers go out of their way to make sure that you have what you need set up to do wonderful upsells. From start to finish, they have been super, very extraordinarily responsive, helpful, friendly, and knowledgeable. If you are still sitting on the fence, jump off and jump on it now! You will not regret it.

OA Publishing
États-Unis
Environ 2 mois d’utilisation de l’application
PickyStory a répondu 13 octobre 2023

Thank you for this incredible review. Keep growing with PickyStory!

24 janvier 2024

It's in the early days of testing, but the app's functionality is good so far! Easy to navigate and create your bundles and upsells. Extra sweetener with the design customisation to be in line with your branding. However, we are still working through the overall integration with our website and functionalities to determine if it's the right fit for our brand. I reached out to the online chat for support, and 'Ceren' a customer service representative, was able to assist me in minutes.
We are looking forward to utilising this app further.

jane iredale Australia
Australie
3 mois d’utilisation de l’application
PickyStory a répondu 29 janvier 2024

Thank you for the review. We've reached out to you to learn more what was missing in your experience.

Modifié le 22 décembre 2023

Ceren's exceptional support made my app installation process seamless and stress-free! Her patience and thorough guidance throughout each step were truly invaluable. Her expertise and dedication ensured that I not only installed the app but also understood its functionality effortlessly. Ceren's customer service skills are exemplary, and her commitment to ensuring a smooth experience is commendable. Thank you, Ceren, for your outstanding support and for going above and beyond to assist me!

Carlos helped me too today! Amazing support team! Thanks!

The Nichole Collection
États-Unis
6 mois d’utilisation de l’application
PickyStory a répondu 28 novembre 2023

Thank you for this amazing review. Keep growing with PickyStory!

26 avril 2024

It's a great software, and the support team is very successful. I recommend it.

PixelGrip™
Canada
7 jours d’utilisation de l’application
PickyStory a répondu 29 avril 2024

Thank you for this great review. Happy growth with PickyStory!

4 janvier 2024

I recently added Pickstory to my Shopify store and was impressed by its seamless functionality and the significant boost in upsells. What really stood out, however, was the customer service, especially from Ceren. Her prompt, insightful support not only enhanced my use of the app but also positively impacted my sales. Ceren's dedication is a true asset to the Pickstory team. Highly recommend for any store looking to improve their sales strategy!

The Loomia
États-Unis
Environ 2 mois d’utilisation de l’application
PickyStory a répondu 8 janvier 2024

Thank you for this amazing review. Happy growth with PickyStory!

7 avril 2024

hey're scammers. They force me to activate features that I didn't activate and it's impossible to deactivate them. They charge me money for it and won't give it back.

Tapswipe
Bulgarie
Environ 2 mois d’utilisation de l’application
PickyStory a répondu 10 avril 2024

Hi,

We're sorry to hear about your recent experience with us. We have reviewed your account and noticed that you enabled some of the suggested scenarios, which have started generating new revenue for your store. Your plan is based on the amount of revenue generated through PickyStory, and you were billed accordingly.

We have reached out to see if we can assist you further.

The PickyStory Team.

18 mai 2024

Great app!

👑Emporium👑
Royaume-Uni
7 jours d’utilisation de l’application
PickyStory a répondu 20 mai 2024

Thank you for this great review. Keep growing with PickyStory!

6 janvier 2024

It's useful, and when I ask to enlarge the size of button, Carlos helped me do it within only few seconds, so nice customer services!

PetCore
Australie
Environ 2 mois d’utilisation de l’application
PickyStory a répondu 8 janvier 2024

Thank you for this incredible review. Keep growing with PickyStory!