전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 4월 7일

hey're scammers. They force me to activate features that I didn't activate and it's impossible to deactivate them. They charge me money for it and won't give it back.

Tapswipe
불가리아
앱 사용 기간 대략 2개월
답글 PickyStory개 2024년 4월 10일

Hi,

We're sorry to hear about your recent experience with us. We have reviewed your account and noticed that you enabled some of the suggested scenarios, which have started generating new revenue for your store. Your plan is based on the amount of revenue generated through PickyStory, and you were billed accordingly.

We have reached out to see if we can assist you further.

The PickyStory Team.

2024년 3월 27일

370$ per month for bundle plug in? you guys are crazy, thanks but no thanks

MsGlowy
독일
앱 사용 기간 8일
답글 PickyStory개 2024년 3월 29일

Hi,

Thank you for the review. We are sorry to see that you left this review even before actually seeing the PickyStory platform as you never completed the installation.

We reached out to you directly to offer further assistance.

The PickyStory team.

2024년 3월 22일

Changed our shipping options to give free overnight shipping for free to anywhere in the world and free ground shipping as well which we do NOT offer. We lost a lot of money due to this. It also decided to make random products and post them without my knowledge. Terrible app, I never touched anything to do with shipping just wanted to test out the looks of it and then uninstalled after I found it didn't suit our store. Had it for about an hour and it caused so much havoc.

LoveHandle
미국
앱 사용 기간 대략 1시간
답글 PickyStory개 2024년 3월 25일

Thank you for your review. We apologize for any inconvenience caused. It seems you've enabled the "Spend X Get Y" feature along with the free shipping option during the app's onboarding process. To offer further assistance, we've reached out to you directly via email.

The PickyStory team

2023년 12월 7일

Revealing the truth behind this app!! I dont usually write review for apps but because this one has such a high rating, which duked me into downloading the app, I am going to leave 1.

This app tagged all of the sales that my store generated and claims that the sales are from the app. I would have generated these sales without this app. Then tried charging me $50 a month, additionally they take 1% of revenue!!! WHAT A SCAM THIS APP IS

Overnight Lobster
미국
앱 사용 기간 대략 4시간
답글 PickyStory개 2023년 12월 11일

Hi,

We're sorry to hear about your experience with our app. PickyStory is designed to boost your store's revenue through various upselling and bundling tools. The app's pricing is determined by the amount of revenue it helps generate in your store.

We'd be happy to provide further explanation and work together to resolve any issues. Our team has reached out to you directly for further assistance.

Best regards,
The PickyStory Team

2023년 11월 3일

The experience has been extremely disappointing. Product has a lot of bugs in terms of look and feel, and internally some basics are not put in place.

Anya Active
싱가포르
앱 사용 기간 대략 2개월
답글 PickyStory개 2023년 11월 6일

Thank you for your feedback. We are sorry to hear that you didn't get the expected experience from our product. We checked that case and it looks like you didn't enabled the localization toggle to enable translations.

Our team reached out to you and we hope to solve it quickly togheter.

Thanks,
PickyStory team

2023년 7월 4일

Increased price of app by 5x! We have been using this app for a couple of years just for the combo product feature - really disappointed they increased our monthly price from $30 to $169! Have now found another app called Simple Bundle which is only $24 a month and does the same thing.

Waist Train
영국
앱 사용 기간 거의 2년
답글 PickyStory개 2023년 7월 4일

Thank you for your review.

We are sorry you didn't have a positive experience with us lately. We contacted you several times in the past weeks to hop on a call with us so we can assist you with picking the best plan for your needs.

We just contacted you again and hope that we can connect this time.

PickyStory team

2023년 11월 12일

It was the worst possible experience. I will write in detail later.

Kraftcover
터키
앱 사용 기간 14일
답글 PickyStory개 2023년 11월 14일

Hi,

We checked your account and it looks like we addressed your issues fully regarding a translation that you requested and image ordering in the widget. Our support team reached out to you to update you about it.

We are sorry to see that you felt this about the experience with PickyStory. We reached out to you again to see if we can help with anything else.

PickyStory team

2023년 7월 18일

This is app has really given me pain in my butt. I told them to solve a issue I was facing after turning one off there option they weren't able to do that and told me to do so... What kind of support is this who tells there clients to solve the issue by there own self's?

The Modest Home
미국
앱 사용 기간 4일
답글 PickyStory개 2023년 7월 20일

Thank you for your review.

We are sorry you didn't have a positive experience with us lately.

We just contacted you to hop on a call and solve this issue with our technical team

PickyStory team

2023년 2월 10일

They did an update in December in the middle of Christmas promotions which completely changed the app. Not only that, it changed my $58 product to a 58% discount and WENT LIVE. The pop up in the cart didn't work and we spent 6 hours on chat support with someone who didn't know ANYTHING. This is like like 3rd time this has happened. Good news tho. She offered to get the engineers on solving the problem asap. I explained it was a Christmas promotion that we had heavily advertised and it was not working. They did get back to me - last week. That's February. And the support said "here it seems to be working fine" sorry for the delay. PS - NOT working fine. They also changed the billing from $9.95/mo to a bill that changes based on how much revenue you bring in. WHAT? So my bill jumped to $50/month for no additional benefits. The service is TERRIBLE. The product changes frequently and there are SO many bugs.

Glacier Peak Holistics
미국
앱 사용 기간 1년 초과
답글 PickyStory개 2023년 2월 12일

Thank you for your review. We are sorry that your experience with us wasn't at the expected level. We'll investigate the shown price issue to see what happened in this particular case. Regarding the app's pricing, it's clearly structured on Shopify's app store and on our website. We charge based on the amount of revenue generated through the app, the app is free for up to $100 of generated revenue, and then the price increases based on the amount charged every month.

We reached out to you directly through email to see how we can help you to solve this issue.

PickyStory team.

2022년 11월 22일

I uninstalled this application because I was changing the theme for my store. I was going to reinstall it after the switch, but I will never work with this developer again. Aside from the monthly fee, there was an unspecified charge on my bill after the uninstallation. I asked the developer to explain and specify the reason for the charge; they claimed I breached the tier by generating sales with their application. However, their application was barely functional for my site. I asked them to specifically explain the sales generated through their application, but they failed to do so. They are still keeping the money, and their customer service is extremely poor. I am very upset with this developer, and I do not recommend their application to anybody.

Arifoglu Bazaar
독일
앱 사용 기간 6개월
답글 PickyStory개 2022년 11월 22일

Hi Tankut,

We reached out to you regrading this issue and offered to book a call in order to resolve this. Looking forward to speaking with you.

PickyStory team