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Great easy to use service, The best part is the customer service chat with long opening hours and always willing to help!
Thank you for this amazing review. Keep growing with PickyStory!
I love this app, it has helped me create a way for me to shorten my sales funnel. My shoppers can click and add many custom options to their bundle without adding loading time or additional clicks. The support is also amazing, they helped me with many of my questions.
Thank you for this amazing review. Keep growing with PickyStory!
I really love it! It doesn't look as scammy as a lot of other apps! Great! I can recommend it and will use this app again and again!
GREAT experience and absolutely amazing response to help requests. We use this app on two Shopify stores and it really is a great too to increase AOV. While I do wish there wasn't pricing based on generated revenue, I understand. The automation and AI value that the app brings to my website, without me having to spend time or bandwidth to create these experiences on my own is worth it. If you are looking to save LOTS of time and get a LOT of value for the app-spend, PickyStory is the way to go!
Thank you for this incredible review. Keep growing with PickyStory!
They did an update in December in the middle of Christmas promotions which completely changed the app. Not only that, it changed my $58 product to a 58% discount and WENT LIVE. The pop up in the cart didn't work and we spent 6 hours on chat support with someone who didn't know ANYTHING. This is like like 3rd time this has happened. Good news tho. She offered to get the engineers on solving the problem asap. I explained it was a Christmas promotion that we had heavily advertised and it was not working. They did get back to me - last week. That's February. And the support said "here it seems to be working fine" sorry for the delay. PS - NOT working fine. They also changed the billing from $9.95/mo to a bill that changes based on how much revenue you bring in. WHAT? So my bill jumped to $50/month for no additional benefits. The service is TERRIBLE. The product changes frequently and there are SO many bugs.
Thank you for your review. We are sorry that your experience with us wasn't at the expected level. We'll investigate the shown price issue to see what happened in this particular case. Regarding the app's pricing, it's clearly structured on Shopify's app store and on our website. We charge based on the amount of revenue generated through the app, the app is free for up to $100 of generated revenue, and then the price increases based on the amount charged every month.
We reached out to you directly through email to see how we can help you to solve this issue.
PickyStory team.
Excellent service and with many functionalities that meet my requirements. The support team really attends you immediately.
Thank you for this amazing review. Happy growth with PickyStory!
In general we've had a good experience with this app but just this week it seems to have glitched out and isn't working on any of our bundles--I can't get to the dashboard so can't get to chat for support. Could someone please email me to fix this? cj@bothandapparel.com
Thanks for your review and for bringing this to our attention. We are contacting you as we speak to book a call.
One of the best and most complete bundle app I have ever seen. And the support is amazing! Nice, fast and super efficient to answer all questions. TOP!
Thank you for this amazing review. Keep growing with PickyStory!
I really like the Bundle function. I used with another app that removed my add to cart button on certain products, and allowed me to replace with this instead.
I can now add/link products together on a page to offer accessories instead of using variants. This allows me to manage inventory levels more accurately across my range.
Fancy Plants, thank you for the review. We are glad to hear that you love the app's bundles!
This app is everything I need to make my shop as attractive as possible for my customers. You can do almost anything with it and that on almost all pages. Customer service goes beyond normal services. On a Saturday I had a two-hour conversation with Alex to find out if we could solve my "problem". I've been looking for a solution to this problem for two years and only a high-priced developer could have solved it. Alex listened to me and understood what it was about. This team is extremely solution-oriented and open to new approaches. I am sure that with this commitment, solutions will soon be found for problems that were never solvable. If you don't need this app yet, keep an eye on it anyway - you will need it in the future. I rate ****************** stars *thank you alex for your time. I enjoyed talking about different approaches and working out solutions. I am sure you will be the universal solution on shopify for the perfect customer journey.
Thanks for this incredible review. Happy growing with PickyStory!