评论 (784)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2024年9月9日

STAY AWAY! BUGGY AND EXPENSIVE.

This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered.

It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have.

Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team.

At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to.

Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for.

I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced.

UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!

Takkleberry
南非
接近2年 人在使用应用
PickyStory已回复 2024年9月5日

Thank you for your review. We’re sorry to hear that we didn’t meet the level of experience we strive to provide to all of our customers. You were subscribed to an older version of the app, and we offered to migrate you to the latest version. We’re planning to proceed with the migration as discussed, and we hope to turn your experience into a positive one.

We also reached out to you to set up a call to see how we can further assist you.

Thanks,
PickyStory Team

2024年8月30日

Such a great app - easy to use and the chat support is super helpful.
I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me.
Really pleased

Neutral Bay
英国
大约1年 人在使用应用
PickyStory已回复 2024年9月2日

Thank you for this amazing review. Happy growth with PickyStory!

2024年8月6日

This app is very good for upselling and creating bundles and deals. I have been using the app for quite a long time now and the customer service is outstanding.

Barefaced Beauty
英国
大约2年 人在使用应用
PickyStory已回复 2024年8月12日

Thank you for this incredible review. Happy growth with PickyStory!

2024年7月1日

Expensive app but it does work! I have been able to bundle products together that have 8 variants each all whilst tracking inventory. I would highly recommend it but it is expensive so factor it into your costs.

Duke The Label
澳大利亚
8个月 人在使用应用
PickyStory已回复 2024年7月3日

Thank you for this incredible review. Keep growing with PickyStory!

2024年8月8日

great app and great customer service, especially ugur can was super helpful!

Dermalogica DE
德国
1年多 人在使用应用
PickyStory已回复 2024年8月12日

Thank you for this amazing review. Keep growing with PickyStory!

2024年8月5日

Easy to navigate and if you do come across an issue the customer service is amazing, very responsive

UrbanSport
澳大利亚
7个月 人在使用应用
PickyStory已回复 2024年8月12日

Thank you for this amazing review. Happy growth with PickyStory!

2024年6月20日

This app is amazing, the customer service is so FAST and they really do their best to help you. Ceren at PickyStory even went so far as to custom design everything I needed so it themed with my colors on my site! Awesome company!

Tigre Serafim
美国
8个月 人在使用应用
PickyStory已回复 2024年6月24日

Thank you for this great review. Keep growing with PickyStory!

2024年7月30日

Thank you so much Valentyna for your amazing support. You answered all my questions and helped me resolve an issue that we had across our brands for over a year. I highly recommend Bundles & Upsell | PickyStory for all your bundle needs.

SenScent UK
英国
大约2个月 人在使用应用
PickyStory已回复 2024年7月31日

Thank you for this incredible review. Happy growth with PickyStory!

2024年6月3日

Great app with lots of features to help upsell. They all work together quite well. Support team is always there and gets back to you in a timely manner.

nibbleandrest
澳大利亚
2年多 人在使用应用
PickyStory已回复 2024年6月4日

Thank you for this great review. Keep growing with PickyStory!

2024年9月24日

Carlos was a huge help with changing some format and display elements in our cart. And so quickly too! It's so amazing to use an app with actual human support rather than bots.

Caroline Fine Flowers
南非
25天 人在使用应用
PickyStory已回复 2024年9月25日

Thank you for this amazing review. Keep growing with PickyStory!