Bundles Upsell | PickyStory

Excellent customer service. This app is exactly what I was looking for. Shopify wouldn't allow me to create bundles with variants the way I wanted to. But I'm now able to customize my offers.

I am very impressed with how user friendly the app is and the customer service has been very responsive and helpful. I highly recommend this app!

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.

Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.

That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.

Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer