Bundles & Upsell | PickyStory

The support for this app is really what makes this app shine. Tech support is competent and seems to really understand their app. When chatting with them you can tell they know what they're talking about. There is minimal back and forth and you don't feel as if you are spinning your wheels. I'm not apprehensive about reaching out to this support group which says a lot nowadays.

Another great thing about this team is that they value your feedback! If you want a specific feature but it is not available yet, tell them! They are constantly adding new features. In the past 6 months that I've had this app I think they've added 3-4 additional features. This app will grow with you and continue to get better and better!!

The app itself is easy to use and simple. It gets the job done and the widgets are the most appealing that I've seen from any bundling app. That was what first motivated me to download this app. However, more customization would go a long way. You can change the colors and text of a set template and that is it. It works but feels barebones. I'd like to be able to change the layout and size and maybe shapes of the buttons and have the ability to change font or customize the cart upsell progress bar. That being said the base design is pleasing to the eyes.

wonderful app + wonderful customer service! Picky story has definitely helped us make our website shopping experience better!

Helpful and prompt which is all you need from customer service! App is relatively easy to use, we've been using it for a while now, and good for the price.

Support staff are great! The package does what it says it will but like other apps it doesn't play well with others. I've found ways to work around it and the support staff are always keen to give ideas.

Occasionally, the system doesn't integrate properly with Shopify or is a bit difficult to work with. HOWEVER, their customer service is top notch. Everyone is always quick to respond and help fix every problem I've ever had. And once it's fixed by their excellent support team, Pickstory works great. 10/10