Bundles Upsell | PickyStory

I am very impressed with how user friendly the app is and the customer service has been very responsive and helpful. I highly recommend this app!

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.

Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.

That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.

Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

I had the pleasure of being one of the first clients of PickStory, and I must say their service is absolutely exceptional. From the start, their team demonstrated a remarkable level of professionalism and attentiveness. Despite a miscommunication along the way, they handled it with utmost care and efficiency, ensuring that my needs were met. Their dedication to customer satisfaction is truly commendable. The quality of their work is outstanding, and their ability to capture the essence of my story surpassed all expectations. I highly recommend PickStory for anyone seeking a top-notch storytelling service. They truly go above and beyond!