BSS: Product Labels & Badges
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First, we want to say thank you for efforts from support side but, after a MONTH in communication with support there is REPEATED issues all the time that were impossible to fix completely by them. If you are using PageFly app, forget it this app. We can´t create badges with no crash the design. We can do it but, then, we need to contact every time with support to fix the new columns created. Also, most important thing for us is Geo Location it does not work properly. App don´t identify IPs from several countries. We are tested this app against GeoDirectly that is really great IP Geo Content based. With both apps in same places and with same IPs, this app (Product Labels&Badges) don´t detect that IP country and in consecuence don´t show the badges. It was a really headache. Finally, there are another issues as for example, support has changed the size of a badge (due we CANT) but at same time they changed another different badges size making BIGGER and affecting the look and feel of the site. So... thank you again for your efforts trying to fix that things and I wish you all the best success in the future.
Easy to use and does what it says. Had one question I needed help with, and Jinny Nguyen was very helpful. Very happy with the app
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Great Support!
App is very easy to use. At first, app does not proper working on my theme because its not shopify theme. But app developer fixed it super fast and super fast kind response!! Great Great Support
Really appreciate your patience with our app and in the end, everything works well now.
Thank you for your kind words <3
Great tool with a very intuitive and clear interface to configure. Also, excellent costumer atention, fast and reliable!
I had discount label placement issue at bottom alignment. Was covering abt half of the price/vendor/type section. I’ve sent couple of lines by mail to move up to prod pic. By next day I got a message abt ‘problem solved check your site’.. Awesome customer service not to mention the app gave everything I needed, even my lil daughter able to use :-) Thanks for pro handling for team!
Thank you so much Amnesia, for your detailed feedback.
Next time, even if it is not a problem with the app but you want us to create a special label for you, also ring us at sales@bsscommerce.com. Ready to help <3
Very good customer service, we had a problem when uploading our own labels and they helped us within 24hrs
Does exactly what you would expect it. There was minor changes with the placement required due to my theme and the developers handled it quickly
Thanks for your help Jolie! Fixed my problem in no time :)
Thank you so much for your 5-star review!
We really appreciate your kind words and it's wonderful to know that our help was able to solve your issue quickly.
Thanks for being a valued customer!
Good app for what we needed and used the free plan. Support was helpful as well spoke with Jinny and Jane.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
上手く表示がいかなかったのですが、担当のJolieさんが素早く回答をくれ、解決してくれました。
I struggled setting up the budge feature but Jolie replied and helped me solving this so quickly. The app is so simple and easy to use. highly recommended!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!