BSS: Product Labels & Badges
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Great experience, fantastic app but even more importantly fantastic support team.
Jennie was a great help and followed our issues step by step, until they were resolved.
Keep up the great work!
Thank you so much for your kind words and your 5-star rating!
We are so pleased that you had such a positive experience with us despite our limited business hours, and we really appreciate you taking the time to share your feedback.
Great app to showcase multiple labels across many products. The customisation is easy and it looks great. The one and only time I had an issue, it was promptly solved by Jennie and Dinh Trong Linh. They were very responsive and almost immediately fixed the issue.
Due to the theme's incompatibility with the app, the label appeared on the menu slideshow at the top of the website and in the footer menu. Now my labels are working fine. Jennie kept me very well updated throughout and the tech guy Dinh Trong Linh was very efficient - both very professional. We really appreciate their excellent support service.
We hope this app will attract more customers and boost sales. The customer service team is among the best I've found on Shopify apps. Really good app, very useful for us. We are delighted to have discovered it. I will continue to use this app for when my store has sales and other promotions, to display badges on the product and collection pages. I will definitely suggest this app to my friends!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Jinny really helped me with my question on the labels, and Hoang was quick to fix it on my website. I'm satisfied with the support and the application. There are many options available to make badges and labels, so you can let your creativity loose on that. And if you need help they are quick to awnser.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I got the trouble with label display, but support was very quick and case solved. Thank you Gigi and Tien Loc!
love this app, been using it for months now, anytime i need help they assist fast and are really friendly. Their support team is awesome. I recommend this app to everyone ;-)
Thank you so much for your 5 star rating! We are so happy that you have been using our app for months now and have found great value in it. We are glad you find our support team friendly and helpful, and that you would recommend it to others. We appreciate your support! :-)
The customer service and IT technician fix the class mismatch problem fast after our theme has been updated. Thanks a lot!
This app is amazing and the support also very helpful, they'll fix immediately any issue, This App is much better than all similar apps I tried
Really liking this app so far! We've used other apps but the ability customize the look has been very limited. Overall it was very easy to use and set up. As with any theme there was a few bugs to work out. I reached out to Tech support and both Jena and dev Nguyen Van Ninh were able to fix our issue within 24hrs! I was very impressed with their communication and timeliness in handling it. I've still got to dive in more as I think there are more features but so very happy with it.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Excellent support and customer service.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Had a little bug with a label appearing in the wrong spot on webpage, contacted support and they were very helpful in resolving the issue!