BSS: Product Labels & Badges
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Thank you for your prompt and helpful support!
The problem of the badges not being displayed was quickly resolved.
This app is easy to use and good for me!
Dear lõm Guitar,
Thank you for your wonderful feedback! We’re thrilled to hear that our support team was able to quickly resolve the issue with the badges and that you find the app easy to use. Your satisfaction is our priority!
If you ever need more assistance or have questions, don’t hesitate to reach out via live chat or at support-sbc-ta@bsscommerce.com.
Have a fantastic day!
Recently subscribed to this app for my website. My theme was putting things in a wonky place but Sean was super helpful in getting it all working correctly for me. After I subscribed I realised I should have actually gone with a higher plan, and although they couldn't explain the billing initially, I got the information I needed to upgrade. FYI if you upgrade you only pay the pro-rated amount and your initial billing date remains the same - not pushed out a year from the date you upgrade (like google does!)
Enjoying the look of the badges and labels on my site, they add an extra touch of professionalism to my website.
Dear Stamps and More,
Thank you for sharing your experience! We’re thrilled to hear that Sean was super helpful in getting everything sorted out with your theme. If you have any more questions or need further assistance, feel free to reach out via live chat or at support-sbc-ta@bsscommerce.com.
Wishing you continued success with your website!
I had an extremely productive chat with Sean from the customer support team! Sean helped me style my label correctly on desktop and mobile. He listened to my issue and moved quickly to resolve it.
Dear Marrin Costello,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
The app is working well for our store, the interface is fairly easy to use to set up customs labels, and the support staff we're able to promptly resolve an issue we had when updating our theme.
Dear Mix Foundation,
Thank you for your wonderful feedback! 🌟 We're thrilled to hear that our app is working well for your store and that you found the interface easy to use for setting up custom labels. We're also glad our support staff could promptly resolve the issue you encountered while updating your theme. If you have any more questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
It's easy to use, making the setup process very smooth. The support team is very kind, responsive, and extremely helpful. They even went the extra mile by sending follow-up emails to ensure the app was functioning well on our website.
Dear Nimara.dk,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
I encountered some problems with the app and Jena from the support team helped me solve the problems and answered all the questions in a professional way. A good app that I use a lot.
Dear Loopi,
Thank you for your feedback, and I sincerely apologize for the experience you've had.
I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties.
The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems.
Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at support-sbc-ta@bsscommerce.com.
Thank you again for your understanding, and I hope to hear from you soon!
The app is great! And the customer service is also fantastic! they react very fast to help us to solve the issue! 5 stars!
Dear Vashome.sk,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
We had to rollback our theme to an older version, which caused issues with our banners and labels. The BSS: Product Labels and Badges app team resolved the problem quickly, ensuring everything displayed properly on our site. Their support was efficient and effective. Highly recommend this app!
Dear MyTools,
Thank you for your wonderful feedback! 🌟 We're so glad to hear that our team quickly resolved the issues you experienced after rolling back your theme. Your satisfaction is important to us, and we're thrilled that everything is displaying properly on your site now. We truly appreciate your recommendation! If you have any more questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!
Dear Compostable.ca,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Great support from Sean! App works as it should. Thanks!
Dear Alter Ego Bikes,
Thank you for your fantastic review! 🌟 We’re so glad to hear that you received great support from Sean and that the app is working as it should. Your satisfaction is our top priority! If you have any more questions or need assistance, feel free to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.