TA Product Labels & Badges
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App utile mais avec des bugs réguliers
Hi Bikini Bottom - Swimwear,
We’re truly sorry to hear about your experience and that the app didn’t work as expected for you.
Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right.
If you're open to it, please reach out to us at support@tech-arms.io or via our in-app live chat — we’re more than happy to assist and turn this around for you.
We hope to hear from you soon.
good but confusing at times
Hi Alexander Noel,
We’re truly sorry to hear about your experience and that the app didn’t work as expected for you.
Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right.
If you're open to it, please reach out to us at support@tech-arms.io or via our in-app live chat — we’re more than happy to assist and turn this around for you.
We hope to hear from you soon.
It works, and the customer service can help effectively and quickly.
I have issues with the interface and logo position when I upload my own custom designed badge. It is hard to find a good fit with the interface they offer. I had to test countless variants before finding a good fit. If they can improve that part in the future I will change the review as well.
Thank you for your feedback! We work hard to make sure our customers are happy and we're glad to hear our efforts are being noticed.
Hopefully, we can assist you much further to as to revise your experience with our app.
When we initially downloaded the app it wasn't working as expected (Labels weren't displayed on product pages) I contacted support and they found an error and amended it. The experience was good. However, I have now been emailed at least 4 times by customer support begging for a review, the emails are starting to get a bit sassy, so I am writing this review in hopes that I will be left alone lol
The app didn’t work for me as it created a conflict with my product filter app. Since I made a backup of my theme, I was able to revert to that after uninstalling the app. I recommend you make a backup before trying it. Their tech support reached out, offering to take a look.
Thank you so much for your feedback. We appreciate your taking the time to let us know about your experience.
We are sorry that our app slowed down your site and conflicted with your product filter app. We understand how frustrating this must have been. In this case, if there might some leftover code of our app on your theme, we can for sure help you to remove them all. Also, regarding the conflict, it's really hard for us to be compatible with filter apps since normally, they are rendered by JS on your theme in which we cannot add our code there to make our app work. Still, we can try to double-check that if you can give us another opportunity.
Kindly contact us any time at sales@bsscommerce.com.