BSS: Produkt‑Etiketten
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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The app in itself opens up a host of valuable opportunities and is easy to use. When we had a few challenges, only due to the complexity of our own custom theme, the support team including Jinny Nguyen, XuTho and Tien Loc did not rest until they had satisfied our requirement 100%. I cannot recommend more and intend to use on more of our sites.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app works perfectly. Stephanie and her team helped us install the app and made sure it works flawlessly with our theme.
Great APP! The support is amazing, everything you need help with they work really fast. Jolie helped us doing some code changes so the app works perfectly with our theme.
Thank you for your 5-Star rating!
We appreciate you taking the time to share your positive experience with us. We're glad you found our app great, our support fast, and our agent's help with code changes.
Had a minor pre-launch bug, and even with unfortunate timing with the office closed for holiday, they came in and took are of it late at night before we officially announced our site. Thank you much, happy with the app so far!
Initially the app wasn't compatible with our custom theme, but after reaching out to support they quickly fixed any compatibility issues and now it does what it says on the tin. :) Thanks Jinny & Hoang!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We're currently only need to use the free version, which is only two labels but it's just what we need at the moment. So far, I'm loving this app. I found it easy to customize the labels to look almost exactly like our theme. The only problem we encountered a couple of issues with the text label placement. We were having issues with the mobile view not matching the desktop view, but Amber at the support team was very helpful and fixed the issue for us. Users that need urgent issues fixed must keep time zones in mind when requesting tech support. We were in different time zones so it did take a bit to go back and forth to fix the issue, but our issue wasn't urgent so I didn't mind the wait. I tried to update the support ticket priority to not urgent but I have no idea what Magento is, much less what version we're using. Overall, I definitely recommend this app. Simple to understand and great tech support. I'll update this review once we find the need to purchase the Advanced tier.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
It was really Easy to use, need some fixes but customer support is perfect and the products label looks great.
I'm really pleased with this app so far; it's providing exactly what I need.
I had an initial issue with getting some of the labels to display in the way I wanted them to so I sent a request for assistance.
It's worth mentioning at this point that the app developers are based in Hanoi, Vietnam and I am based in the UK with a 7 hour time difference. Additionally this issue arose on the eve of the Lunar New Year holiday (Tet) when everything in Vietnam shuts down for a week.
I received a really prompt reply from Jolie Nguyen who got her developers Tran Duc Nam, Dinh Trong Linh to resolve the issue within little more than an hour.
That was excellent service but it didn't finish there. I then had another problem I wanted solving and was quite happy to wait until after the holiday so was amazed to receive a response on the first day of their holiday advising me they had resolved the second issue as well !! I wish we could expect such amazing customer service here in the UK :) Thank you and chúc mừng năm mới
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great support, no matter if you are a free user or paid user and much potential on this app! Hope to see more updates on it.
Thank you so much for your 5 star rating! We are so happy to hear that you appreciate our great support for both free users and paid users as well as the potential this app has. We hope to continue developing it and bring more updates to it. Many thanks!
solved problem to mark sale items without using compare at price. easy to set up and doesnt seem to slow site speed.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!