BSS: Produkt‑Etiketten

BSS: Produkt‑Etiketten

Reseñas (1.240)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de febrero de 2023

App so far is functioning as described. Had a few issues at the beginning, but thanks to the amazing help of Jena Nguyen and dev Nguyen Kim Tung and Hoang Ngoc Nhat , the issues were promptly fixed.

ZeninTCG
Singapur
4 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 23 de febrero de 2023

Thank you so much for taking the time to leave a 5-star rating! It is wonderful to hear that our app is functioning as described and that our support team was able to quickly resolve any issues you had. We truly appreciate your feedback and thank you for your patronage.

11 de agosto de 2023

Dedicated support on fixing our specific issue. Big thumbs up to Jena, who's really responsive on assisting. Due to our customize theme, the label didn't show up directly, upon reaching out to support, Jena follows up in minutes. The team is really professional at problem-solving, whenever another problem occurred, they can quickly catch up and resolved correctly. Again, very satisfied with BSS, highly recommend!

The Wrap Life
Estados Unidos
4 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 18 de agosto de 2023

Thank you very much for your 5 star rating and for taking the time to leave such an encouraging review!

We are thrilled to hear you are highly satisfied with our customer support and our team's ability to resolve your problems in a quick and professional manner. Your kind words mean a lot to us and thank you for your support.

8 de marzo de 2021

The support help me solve my confusion kindly, The app works great, hope it can be very steady , thank you guys!

EasyAcc
China
4 días usando la aplicación
9 de septiembre de 2021

Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it

MELIBeauty.de
Dinamarca
3 meses usando la aplicación
Tech Arms (by BSS Commerce) respondió 9 de septiembre de 2021

Great thanks from Gigi and the team for your patience and understanding so far.

Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19 de marzo de 2022

The app in itself opens up a host of valuable opportunities and is easy to use. When we had a few challenges, only due to the complexity of our own custom theme, the support team including Jinny Nguyen, XuTho and Tien Loc did not rest until they had satisfied our requirement 100%. I cannot recommend more and intend to use on more of our sites.

GROUPE EUDIFF - PneusPros
Francia
3 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 21 de marzo de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

30 de noviembre de 2020

The app works perfectly. Stephanie and her team helped us install the app and made sure it works flawlessly with our theme.

Shree Mithai
India
3 días usando la aplicación
2 de junio de 2023

Great APP! The support is amazing, everything you need help with they work really fast. Jolie helped us doing some code changes so the app works perfectly with our theme.

Eupoupo
Portugal
3 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 7 de junio de 2023

Thank you for your 5-Star rating!

We appreciate you taking the time to share your positive experience with us. We're glad you found our app great, our support fast, and our agent's help with code changes.

9 de febrero de 2021

Had a minor pre-launch bug, and even with unfortunate timing with the office closed for holiday, they came in and took are of it late at night before we officially announced our site. Thank you much, happy with the app so far!

Musky Town, LLC
Estados Unidos
3 días usando la aplicación
18 de marzo de 2022

Initially the app wasn't compatible with our custom theme, but after reaching out to support they quickly fixed any compatibility issues and now it does what it says on the tin. :) Thanks Jinny & Hoang!

Funstock.co.uk
Reino Unido
3 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 21 de marzo de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

6 de enero de 2022

We're currently only need to use the free version, which is only two labels but it's just what we need at the moment. So far, I'm loving this app. I found it easy to customize the labels to look almost exactly like our theme. The only problem we encountered a couple of issues with the text label placement. We were having issues with the mobile view not matching the desktop view, but Amber at the support team was very helpful and fixed the issue for us. Users that need urgent issues fixed must keep time zones in mind when requesting tech support. We were in different time zones so it did take a bit to go back and forth to fix the issue, but our issue wasn't urgent so I didn't mind the wait. I tried to update the support ticket priority to not urgent but I have no idea what Magento is, much less what version we're using. Overall, I definitely recommend this app. Simple to understand and great tech support. I'll update this review once we find the need to purchase the Advanced tier.

Miami Fitwear
Estados Unidos
3 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 7 de enero de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!