BSS: Produkt‑Etiketten

BSS: Produkt‑Etiketten

Reseñas (1.240)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
26 de septiembre de 2024

Very good app and very good support. thank you

Moda Life Polska
Polonia
3 meses usando la aplicación
Tech Arms (by BSS Commerce) respondió 2 de octubre de 2024

Dear Moda Life Polska,

Thank you for your kind review! We’re happy to hear that you’re enjoying the app and found our support helpful. If you need any further assistance, feel free to reach out via live chat or at support-sbc-ta@bsscommerce.com.

Wishing you all the best with your store!

28 de octubre de 2024

Very good service client

Sohoohair-Dansk
Estados Unidos
Alrededor de 2 meses usando la aplicación
Tech Arms (by BSS Commerce) respondió 1 de noviembre de 2024

Dear Sohoohair-Dansk,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

24 de noviembre de 2024

Apps is very fast & easy to use / set up. One of the best customer support I have encountered. Would recommend ⭐

Hakuna Pets
Estados Unidos
Alrededor de 1 hora usando la aplicación
Tech Arms (by BSS Commerce) respondió 30 de noviembre de 2024

Dear Hakuna Pets,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

15 de diciembre de 2024

helpful but keep pestering me for a review

Sonder
Reino Unido
4 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 23 de diciembre de 2024

Hi Sonder,

Thank you for your feedback! We're glad to hear you found our support helpful.

We sincerely apologize if our review requests came across as annoying. That was never our intention, and we truly appreciate your patience and understanding. Your insights are invaluable in helping us improve, and we’ll make adjustments to ensure a better experience moving forward.

If there’s anything else we can assist you with, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

Fecha de modificación: 17 de septiembre de 2024

An employee of the company persistently contacted me, urging me to delete or change my one-star review after my initial frustrations with the app. They reached out via email, WhatsApp, and even called me directly, which I found rather unusual and somewhat uncomfortable, especially given how easy it is to switch to another app.
Originally, the app caused issues, breaking both my homepage and product page, leading me to uninstall it. However, after giving it a second chance, the app worked well, and I am currently using the free plan. Despite the app’s eventual functionality, my initial negative experience and the follow-up behavior from the company left a lasting impression.

All Care Shop
Bélgica
4 meses usando la aplicación
Tech Arms (by BSS Commerce) respondió 24 de agosto de 2024

Dear All Care Shop team,

We're truly sorry to hear about your experience. 😢

We’re ready to assist with any issues, but we noticed that we didn’t receive a support request before you uninstalled the app. We want to make things right for you and ensure everything works smoothly for your store.

We’ve already sent you an email with a request to assist you further. Could you please check your inbox and reply at your earliest convenience? We’re here to help and resolve any concerns.

Looking forward to your response at support-sbc-ta@bsscommerce.com or via our Live Chat.

19 de agosto de 2024

The app is very user friendly and perfect for our needs. Customer support services are excellent and our issue was dealt with very promptly and efficiently by Jena.

Matalan-Malta
Malta
5 meses usando la aplicación
Tech Arms (by BSS Commerce) respondió 26 de agosto de 2024

Thank you for your kind words! We’re thrilled to hear that the app meets your needs and that Jena’s support was prompt and efficient. If you need any further assistance, we’re always here to help.

23 de octubre de 2024

Great and quick support from the team!

gloryfeel Italia
Alemania
15 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 28 de octubre de 2024

Dear gloryfeel Italia,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

6 de noviembre de 2024

Sean is the best support man! very helpful

Matchy
Israel
7 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 21 de noviembre de 2024

Dear Matchy,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2 de septiembre de 2024

Great app, easy to use and what a great and friendly support. Thank you Yena for helping me so quickly. Keep up the good work :-)

YooBee
Bélgica
20 días usando la aplicación
Tech Arms (by BSS Commerce) respondió 4 de septiembre de 2024

Dear YooBee,

Thank you so much for your kind words and 5-star review! 😊 We're delighted to hear that you find the app easy to use and that you had a great experience with our support. It was our pleasure to help you quickly, and your encouragement means a lot to us!

If you need anything else, don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com. We're here for you!

29 de octubre de 2024

Great app and got some excllent service from Sean on the supportteam!

The Running Company
Suecia
Alrededor de 18 horas usando la aplicación
Tech Arms (by BSS Commerce) respondió 1 de noviembre de 2024

Dear The Running Company,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.