BSS: Produkt‑Etiketten
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Excelente Aplicativo! Instalei e precisei de um suporte e fui muito bem atendido por Sean. Recomendo muito!
Dear Giovanna Iris,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Super nice and easy to create customized labels on your images (which was the case for us). Also Sean from their support fixed the z-index quite fast for nice feel and look.
Dear NOIS Danmark,
Thank you for your fantastic feedback! 🌟 We're thrilled to hear that you found it super nice and easy to create customized labels on your images. If you have any more questions or need further assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Great support even though the time difference is really big. The app works realy well.
Dear Savvy Colombia,
Thank you for your kind review! 😊 We're thrilled to hear that you received great support despite the time difference and that the app is working well for you. If you need any further assistance or have questions, please don’t hesitate to reach out via live chat or at support-sbc-ta@bsscommerce.com.
Have a fantastic day!
Thanks for the friendly and fast support, Sean!
Dear GMB Ginseng Coffee,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
You quickly solved all the problems! I'm very satisfied with this app, and the customer service was very kind. :)
Dear Kuvings Deutschland,
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that we were able to quickly resolve your issues and that you found our customer service to be kind. Your satisfaction is our top priority! If you need any further assistance or have any questions, feel free to reach out via live chat or at support-sbc-ta@bsscommerce.com.
Wishing you a great day!
The app is very useful and meets our needs. The chat support is fast and efficient. They were able to help us quickly with a technical issue.
Dear Fillion Électronique,
Thank you so much for your wonderful 5-star review! We're delighted to hear that the app is useful and meets your needs. It's great to know that our chat support was fast and efficient in resolving your technical issue. If you ever need further assistance, feel free to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We're always here to help! 😊
Super fast reply and so helpful!!
Spoke with Mabel, gave me so many options and helped me step by step, great work thank you so much!
Dear Daily Dose Supplements,
Thank you for your amazing feedback! 🌟 We're thrilled to hear that Mabel provided you with super fast replies and helpful guidance step by step. Your satisfaction is our top priority, and we're here to assist you anytime! If you have any more questions or need further support, please feel free to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
The app offers very few background shape options for text-based labels and badges, with extremely limited selection. Uploaded images also don’t integrate well with the app. With only one support agent available, assistance is limited. The app needs significant improvement to enhance its functionality. The development team is also refusing to assist the customer with some simple matters until they address the shortcomings of the app.
Dear GLOWPERK,
Thank you for your feedback. We’re truly sorry to hear about your experience with our app and the limitations you’ve encountered regarding background shape options and image integration. We understand your frustrations, and we appreciate your insights as they help us improve.
We’ve sent an additional email to provide further support and assistance regarding your concerns. We genuinely value your feedback, and we hope to resolve these issues for you. Please respond to the email, and we’ll be more than happy to assist you further.
Best regards,
BSS Commerce Team
Thanks to Sean's good support, all our labels look good on desktop and mobile. We had problems with ratios because our theme is a custom theme, but that has now all been resolved. Definitely recommended.
Dear MyComfort24,
Thank you for your wonderful feedback! 🌟 We're thrilled to hear that Sean was able to assist you and that your labels look great on both desktop and mobile. We appreciate your patience while we resolved the issues with your custom theme. Your recommendation means a lot to us! If you have any more questions or need further support, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Absolutely brilliant support from BSS. I was having display issues with my labels and the team (especially Mabel) went above and beyond to help me. Great app and even better support. Thanks to the team!
Dear mattresses365,
Thank you for the fantastic feedback! 🌟 We’re thrilled to hear that you had a great experience with our support team.
If you need any further assistance or have more questions, feel free to reach out via Live Chat or email us at support-sbc-ta@bsscommerce.com. We’re always here to help!