Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de junio de 2023

The app is great and the team amazing, they respond very quick and help you for any request that you need. Thank you

Weebot
Francia
8 meses usando la aplicación
BSS Commerce respondió 7 de junio de 2023

Thank you so much for your 5 star rating!

We really appreciate that you think our app is great and that our team is amazing. We strive to respond quickly and help with any request, so we are glad to hear that we have achieved that.

Thank you again for your kind words.

11 de agosto de 2023

Dedicated support on fixing our specific issue. Big thumbs up to Jena, who's really responsive on assisting. Due to our customize theme, the label didn't show up directly, upon reaching out to support, Jena follows up in minutes. The team is really professional at problem-solving, whenever another problem occurred, they can quickly catch up and resolved correctly. Again, very satisfied with BSS, highly recommend!

The Wrap Life
Estados Unidos
4 días usando la aplicación
BSS Commerce respondió 18 de agosto de 2023

Thank you very much for your 5 star rating and for taking the time to leave such an encouraging review!

We are thrilled to hear you are highly satisfied with our customer support and our team's ability to resolve your problems in a quick and professional manner. Your kind words mean a lot to us and thank you for your support.

12 de junio de 2023

I like the customization possibilities of the labels. It just could have more functions in the free plan. Jena did a great support!

Ellefaire
Suiza
4 meses usando la aplicación
BSS Commerce respondió 15 de junio de 2023

Thank you for your positive review and for giving us a 5-star rating!

We are delighted to hear that you enjoy the customization possibilities of the labels and appreciate our agent's great customer support!

We aim to provide the best possible experience for our users.

Fecha de modificación: 16 de junio de 2023

Straight forward UI with lots of options. Good variety of pricing options depending on your needs that I feel are pretty fair. I had a small issue where the labels I made were not showing up 100% of the time. I contacted their support and in under 24 hours they helped me identify that my current theme despite being a stock one wasn't officially supported, and they updated their app to fix it. If that's not 5 star worthy I don't know what is. Thank you for the level of support you offer on your app.

Klei Merch Shop
Estados Unidos
2 días usando la aplicación
BSS Commerce respondió 20 de junio de 2023

Thank you so much for your 5 star rating!

We are glad to hear that you appreciate our straight forward UI with lots of options and the variety of pricing options. We are extremely thankful for the level of support and feedback you gave us, and we are glad we were able to get your issue resolved in under 24 hours.

Thank you for your kind words and support!

7 de noviembre de 2023

They are very responsive and helpful.

Liberation Foods
Reino Unido
8 meses usando la aplicación
BSS Commerce respondió 10 de noviembre de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

12 de mayo de 2023

Great service, fast, friendly, and efficient. The features look good, and it could be used in different ways. Thank you.

With Inspired Mind
Canadá
18 días usando la aplicación
BSS Commerce respondió 16 de mayo de 2023

Thank you so much for your 5-star rating. We really appreciate your kind words about our service. We are also happy that you like our app's features and its versatility. Thank you again!

24 de julio de 2023

amazing customer service, had slight positioning issue with our theme and support made sure this was fixes asap. thank you.

Little Label Co
Australia
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 27 de julio de 2023

Thank you very much for your 5-star rating!

We are delighted that you had an amazing customer service experience, even with a slight positioning issue. Our support team was quick to make sure this was sorted and we appreciate your kind words!

18 de mayo de 2023

Great App! We make our badges but have something not working and were solved very fast! Thanks a lot !

INFINIT EYEWEAR
Argentina
28 días usando la aplicación
BSS Commerce respondió 22 de mayo de 2023

Thank you so much for your 5-star rating and for your kind words!

We are so glad to hear that our service was fast and effective in solving your issue. It's wonderful that you found our badges and features so helpful! We thank you for your continued support.

24 de julio de 2023

great customer service, fixed a minor issue with how the badge was showing on the website very promptly.

Junior Kids Store
Nueva Zelanda
Más de 1 año usando la aplicación
BSS Commerce respondió 27 de julio de 2023

Thank you for your rating!

We appreciate you recognizing our great customer service and our promptness in fixing the minor issue with the badge.

We are thrilled and appreciate your business.

9 de agosto de 2023

Integrated with Warehouse 2.0, 4.2.3 and I couldn't get the badges to show on the product pages. It only showed on the collection pages. I opened a ticket, and Jennie had it sorted out within minutes. Wonderful service.

Aus-Furniture
Australia
7 días usando la aplicación
BSS Commerce respondió 11 de agosto de 2023

Thank you for your 5-star rating!

We are so pleased that the Warehouse 2.0, 4.2.3 integration and our agent's swift resolution to your ticket query met your satisfaction. We are dedicated to providing a wonderful service and your feedback is highly appreciated.