BSS: Product Labels & Badges
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I'm currently trying the product labels and badges app for Shopify. In general, the app is friendly to users and has many interesting features. This app also provides VIP support service for all customers. I contacted BSS to get support as I have some questions about the features. Nice Explanation, everything they explained very well...A good job always.
I asked them for Positioning the badge & Jena helped me.
There are a few things to say about Jena, she handled my issue pretty quickly and explained everything to me thoroughly. To evaluate the app is quite easy to use, I can almost install it easily through the user guide is written quite detailed, however, I still wish they develop more features and more stickers available in the future. I will definitely try the app on my other stores. Concluding that the app is worth using and above all good support service for all customers. Recommend!
Thanks Jena and the team again fo the help. I will be sure to contact when I need any further assistance.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
This did exactly what I needed. I've been searching for a way to add a free shipping badge to certain collections in my shop and this worked great. Most of the apps I've looked at seem to only be able to add badges to every product in the entire store, which is not what I wanted. Easy to use, I uploaded my own icon (although the included ones are fine) and selected which collections (or products) I wanted to add it to. The whole process only took a couple of minutes. All of this on the free plan so I'm pretty happy with the app so far.
Thank you.
Happy to hear that you have a wonderful experience with our Product Labels Pro.
Please keep supporting our app and we are also willing to support when you need it.
The app is very useful for us, especially during the sale season. Jena from the support team is always attentive and professional, and she assists with every technical issue or question. Though the app suffers from bugs quite often, Jena is always eager to solve them.
Thank you for taking the time to let us know of your experience with the latest software update.
We are sorry to hear that some functions are not working anymore but we got your notice and we will for sure help you to deal with this properly. We understand your frustration and appreciate you bringing it to our attention.
We are always trying to find ways to make our users experience better, so this feedback is invaluable. Also, we will soon send over again a collab request and the team will fix this as top priority.
Again, so sorry for your experience!
This app is AMAZING! It's exactly what I need for my Shopify store and more... I love the fact that you can fully customise the labels and position them wherever you like. This is by far the best product label app I have come across. The customer service is outstanding... There was a small glitch with the positioning of some of my labels but it was immediately fixed. The technicians, customer support executive Jolie and dev Nguyen Dinh Tuan Ngoc went above and beyond with assisting me. So thrilled with the outcome! I highly recommend this app.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Very good and functional app. Support team is amazing and very fast with help!
Especially Jena Nguyen and Nguyen The Huy were very professional and helpful.
We installed the app to get some labels for our BFCM deals and it was super easy to install and worked right out of the box. We had one challenge with another integration in our store that was a little more complicated but the support team and Stephanie got on it right away and resolved it quickly. Could not be any happier and would recommend this app for anyone looking for labels or badges on their shopify site! We are a really happy customer.
Great app! We use it to highlight what products we have in-stock on our collection pages. The team was super helpful and responsive when we had a small issue, and fixed it promptly.
Thank you so much for your 5 star rating!
We are very glad to hear that you are using our app to highlight what products you have in-stock on your collection pages. It warms our hearts to know you had a good experience with our team and that we were able to fix your small issue promptly.
We truly appreciate your support!
Thanks to Jennie as supporter and her technicians Tran Duc Nam and Nguyen Kim Tung. Never had service and support like this before dont hesitate to install this app, they will help you with any issue! I dont had problems with functions or anything just some positions and crossings of some lables. This app is really easy to understand and is equipped with a lot of functions and settings. I added all lables which i needed for my page because of many other apps and bugs from theme i contacted them to help with some positions. In case of this enquiry it was not just a help they fixed all things and customized some special features for me! Every day I got an answer to my questions also feedback when they needed more time! About Jennie's questions, only thing what would be a really cool feature update, if your lables also available for the basket would be really cool, because i could say to the customer hey look your product is availalbe and promote buying.
For now im really happy with the result! Thanks again for you work and great support.
Thank you so much for your 5-star rating! We are so glad to hear about your positive experiences with Jennie, Tran Duc Nam, Nguyen Kim Tung, and our app. We really appreciate your kind words and we're glad that we could help with the positions and crossings of some labels. It's an honor to have customers like you that trust our service with customizations and other inquiries! We're glad you are happy with the result and thank you again for your support.
Super easy to use, looks really great on our site, and we haven't encountered any issues unlike many label apps!
Thank you so much for your 5-star rating! We're so happy to hear that you've found our label app to be super easy to use, looks great on your site, and you haven't had any issues! We appreciate your kind words.
Great App, very responsive to help requests. We had a badge issue on our product image after going to a carousel format, Gigi was able to test and forward through to their dev team very quickly.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!