Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de noviembre de 2022

Jena Nguyen is really kind and helpful colleague. She is ready for a quick answer and takes action so fast. Also thank you to Tran Duc Nam developer who can solve the technical issues for us. I upgraded from free to the Advanced plan because of these two people The app is really great and easy to use. We can set up the labels quickly and easily. Really useful that we can add the labels and badges to the products automatically via TAGs.
I am really happy to find this app. Thank you one more time.

pcarena-kisker
Hungría
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

22 de diciembre de 2020

Worked like a charm with plenty of tagging options available. Support is excellent. I like that I can upload custom badges!

Hayden Girls
Estados Unidos
Alrededor de 1 mes usando la aplicación
15 de agosto de 2021

Very good service
Worth recommending
Thank you for your assistance
Your team made a personalized modification and design to my requirements
thank you very much.
thank you very much.

GVIEWIN
China
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 24 de agosto de 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

28 de diciembre de 2022

Post Boxing day sales we had a minor issue with our artwork not displaying on our website via the app. A great support person Jolie N jumped online to help us and responded to our emails promptly while also resolving the issue with great suggestion and clear advice visual to help us. The issue was easy resolved. The follow-up email was also greatly appreciated. We could continue with our website looking great during the sale period. Thank you Jolie.

Silvermaple Boutique
Australia
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 3 de enero de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

6 de octubre de 2021

I just installed this app and I love it! I struggled a bit creating my own badge but reached out to support and got help immediately!! The support specialist assisted me until the badge placement was up to my liking! Very great quick, accurate and friendly service.

Roxci Rae Collection
Estados Unidos
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 14 de octubre de 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

9 de enero de 2021

hello, Excellent app and despite some bugs due to an incompatibility with my shopify theme, I was incredibly well helped. Thank you so much for helping me on a Saturday. Help service available and pleasant. Thanks again for your help.

LeGamingRoom
Francia
Alrededor de 1 mes usando la aplicación
3 de septiembre de 2020

Amazing app with wide range of customization options available. Easy and quick to implement. Highly recommended!

RENEGADEZ
Canadá
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 3 de septiembre de 2020

We are glad that you like our app. We will keep updating our Product Labels Pro app with more advanced features. Please enjoy!

Fecha de modificación: 17 de marzo de 2023

I'm so happy with this app! Now we can show off NEW items or STAFF FAVES or whatever we want to highlight with a badge that shows up exactly where we want, and nowhere we don't want it to show. This feature is not native to shopify, maybe some themes offer it, I don't know. But I was able to design my own set of badges and then put them on whatever products I wanted. It's just perfect. I needed a little customer support and Tran Duc Nam and Jennie were SO quick and helpful. I'm a huge fan.

IN YOUR FACE SKINCARE
Estados Unidos
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 15 de marzo de 2023

Thanks so much for your 5 star rating and positive review! We're delighted to hear that you can design your own set of badges for the products you select - this feature is definitely not native to Shopify and it's great to hear that it works for you. We appreciate your support!

23 de noviembre de 2020

Fantastic customer support - can't rate these guys highly enough. I asked for a custom label and they made one within 2 hours.

VITAMAN USA
Australia
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 23 de marzo de 2023

10/5 stars!! I had some technical issues with the integration of this app with my theme which caused some product labels to not show up properly. I contacted the support and got a response within minutes from Jennie! She quickly identified the issues and sent over a task to their tech guy Ninh Nguyen Van.

After just a few moments the issue was resolved and now everything seems to be working perfectly.

I've been running Shopify stores for the last 5 years and have used countless apps since the beginning but this has to be the absolute best experience when it comes to customer care.

Keep up the good work. This app will play a crucial part in showing our different offers properly to our customers.

I could not be any happier!

MyBlend
Suecia
Alrededor de 1 mes usando la aplicación
BSS Commerce respondió 24 de marzo de 2023

Thank you so much for your 5-star rating! We are truly grateful for your kind words and we are so thrilled that we could help you with those technical problems. It's always our goal to provide the best customer service and experience, and we are glad that we have achieved that for you. We look forward to being your go-to app for your Shopify stores and are here to assist you whenever you need us. Your support and rating mean so much to us and we thank you for that.