Reseñas (994)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de noviembre de 2022

Really liking this app so far! We've used other apps but the ability customize the look has been very limited. Overall it was very easy to use and set up. As with any theme there was a few bugs to work out. I reached out to Tech support and both Jena and dev Nguyen Van Ninh were able to fix our issue within 24hrs! I was very impressed with their communication and timeliness in handling it. I've still got to dive in more as I think there are more features but so very happy with it.

Cognative MTB®
Estados Unidos
3 días usando la aplicación
BSSapps (by BSS Commerce) respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

30 de noviembre de 2020

The app works perfectly. Stephanie and her team helped us install the app and made sure it works flawlessly with our theme.

Shree Mithai
India
3 días usando la aplicación
2 de junio de 2023

Great APP! The support is amazing, everything you need help with they work really fast. Jolie helped us doing some code changes so the app works perfectly with our theme.

Eupoupo
Portugal
3 días usando la aplicación
BSSapps (by BSS Commerce) respondió 7 de junio de 2023

Thank you for your 5-Star rating!

We appreciate you taking the time to share your positive experience with us. We're glad you found our app great, our support fast, and our agent's help with code changes.

18 de febrero de 2021

Great customer service, quick and fast replies with a step by step guide if you are confused by anything. A great app for any website.

Wack Wholesale
Reino Unido
3 días usando la aplicación
27 de abril de 2023

Great customer service! I had some issues with the labels stretching on my theme. I reached out to customer service for support and the issue was fixed the next day.

thefeltstore.eu
Alemania
3 días usando la aplicación
BSSapps (by BSS Commerce) respondió 10 de mayo de 2023

Thank you so much for 5 star rating. We really appreciate your support. We are glad to hear that our customer service was able to help you fix the issues with the labels stretching on your theme the very next day. We are thankful for your kind words and are glad that you are happy with our service.

9 de febrero de 2021

Had a minor pre-launch bug, and even with unfortunate timing with the office closed for holiday, they came in and took are of it late at night before we officially announced our site. Thank you much, happy with the app so far!

Musky Town, LLC
Estados Unidos
3 días usando la aplicación
18 de marzo de 2022

Initially the app wasn't compatible with our custom theme, but after reaching out to support they quickly fixed any compatibility issues and now it does what it says on the tin. :) Thanks Jinny & Hoang!

Funstock.co.uk
Reino Unido
3 días usando la aplicación
BSSapps (by BSS Commerce) respondió 21 de marzo de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

6 de enero de 2022

We're currently only need to use the free version, which is only two labels but it's just what we need at the moment. So far, I'm loving this app. I found it easy to customize the labels to look almost exactly like our theme. The only problem we encountered a couple of issues with the text label placement. We were having issues with the mobile view not matching the desktop view, but Amber at the support team was very helpful and fixed the issue for us. Users that need urgent issues fixed must keep time zones in mind when requesting tech support. We were in different time zones so it did take a bit to go back and forth to fix the issue, but our issue wasn't urgent so I didn't mind the wait. I tried to update the support ticket priority to not urgent but I have no idea what Magento is, much less what version we're using. Overall, I definitely recommend this app. Simple to understand and great tech support. I'll update this review once we find the need to purchase the Advanced tier.

Miami Fitwear
Estados Unidos
3 días usando la aplicación
BSSapps (by BSS Commerce) respondió 7 de enero de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

28 de diciembre de 2020

It was really Easy to use, need some fixes but customer support is perfect and the products label looks great.

Pasha Jewelry for your feet
RAE de Hong Kong (China)
3 días usando la aplicación
21 de enero de 2023

I'm really pleased with this app so far; it's providing exactly what I need.
I had an initial issue with getting some of the labels to display in the way I wanted them to so I sent a request for assistance.
It's worth mentioning at this point that the app developers are based in Hanoi, Vietnam and I am based in the UK with a 7 hour time difference. Additionally this issue arose on the eve of the Lunar New Year holiday (Tet) when everything in Vietnam shuts down for a week.
I received a really prompt reply from Jolie Nguyen who got her developers Tran Duc Nam, Dinh Trong Linh to resolve the issue within little more than an hour.
That was excellent service but it didn't finish there. I then had another problem I wanted solving and was quite happy to wait until after the holiday so was amazed to receive a response on the first day of their holiday advising me they had resolved the second issue as well !! I wish we could expect such amazing customer service here in the UK :) Thank you and chúc mừng năm mới

The Proper Tea Co
Reino Unido
3 días usando la aplicación
BSSapps (by BSS Commerce) respondió 3 de febrero de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!