Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 août 2023

Integrated with Warehouse 2.0, 4.2.3 and I couldn't get the badges to show on the product pages. It only showed on the collection pages. I opened a ticket, and Jennie had it sorted out within minutes. Wonderful service.

Aus-Furniture
Australie
7 jours d’utilisation de l’application
BSS Commerce a répondu 11 août 2023

Thank you for your 5-star rating!

We are so pleased that the Warehouse 2.0, 4.2.3 integration and our agent's swift resolution to your ticket query met your satisfaction. We are dedicated to providing a wonderful service and your feedback is highly appreciated.

31 juillet 2023

Default implementation placed badge in the wrong spot (in the header) but Support helped fix this and it now works as expected.

Tate + Zoey
États-Unis
8 mois d’utilisation de l’application
BSS Commerce a répondu 7 août 2023

Thank you for your 5 star rating and your kind words.

We really appreciate that you took the time to point out the issue you had with the initial implementation of the badge, and are glad you were able to find a resolution with the support team. We are constantly striving to provide the best possible service and user experience.

Thank you once again for your feedback!

10 octobre 2023

customer service was more than expected.. The app is very easy to use.. so far no complications.. Thanks guys..

My Store
Canada
5 jours d’utilisation de l’application
BSS Commerce a répondu 16 octobre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

15 juin 2023

We are using the free version for now and at first we couldn't display the badges on our website, probably due to our theme, but Jolie was super helpful and reactive, and made everything perfect. Thank you Jolie. Great support!

Heka patch
France
10 jours d’utilisation de l’application
BSS Commerce a répondu 15 juin 2023

Thank you so much for the 5 star rating!

We really appreciate you taking the time to leave your positive review. We are so pleased that our agent was able to help you out and make everything perfect. We are truly grateful for your kind words and thank you for your great support.

30 juin 2023

Wow, really super fast reply when I had question. The support team is amazing and helpful. This app works well and does what it should - excellent!

2140 Studio
Autriche
11 jours d’utilisation de l’application
BSS Commerce a répondu 4 juillet 2023

Thank you so much for your glowing 5-star review!

We are thrilled to hear that you find our customer service and app to be of excellent quality. We appreciate your kind words about our quick reply and helpful support team.

Thank you for your endorsement!

2 juin 2023

Using the app for just a month now. Easy to use and great customer service. Thanks guys. The homies crew.

Boutique Homies
Canada
Environ un mois d’utilisation de l’application
BSS Commerce a répondu 7 juin 2023

Thank you so much for giving us a five-star review!

We really appreciate the kind words about our app and service. We are so glad that you have been able to use it for just a month now and find it to be easy and great to work with.

Thanks again for your support!

12 mai 2023

Support helped us a lot with some issues with the placement of the labels, we are still new to the app but it seems to be working fine.

ALOLA Beauty Store
Pérou
20 jours d’utilisation de l’application
BSS Commerce a répondu 16 mai 2023

Thank you for your 5 star rating! We are so glad to hear that our agent helped you with some placement issues and that you are having a good experience with the app. We appreciate you taking the time to leave us positive feedback!

26 juin 2023

Excellent support, even when I'm on the free plan, Jolie and her team member still spend time to investigate and custom for our site.
Highly recommened!

HoangHaiMobile
Japon
12 jours d’utilisation de l’application
BSS Commerce a répondu 27 juin 2023

Thank you so much for your 5-star rating!

We really appreciate that you noticed our commitment to providing excellent support even when our customers are on our free plan.

Your kind words mean a lot to us. Thank you!

5 juillet 2023

Great, great app! It was just what I was looking for and the support is also great - communicative, easy and fast.

Kasheta | packaging & more
Croatie
3 mois d’utilisation de l’application
BSS Commerce a répondu 6 juillet 2023

Thank you so much for your 5 star rating!

We really appreciate you taking the time to write such a positive review. We are especially thankful that you found the app to be what you were looking for and that you found the support communicative, fast, and easy to work with.

Thanks again!

27 octobre 2023

Quick response & resolution!

Hooey
États-Unis
Plus d'un an d’utilisation de l’application